Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,200 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Okanui 5 star review on 15th October 2026

Nicole

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

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“I was very disappointed when I received my goods this time around, which is sad because I've been a huge ambassador for Okanui for many years. You can see on my bills I've spent a lot of money there every single year. This time, I ordered one pair of pink swimming shorts, XL, and they fit perfectly. The golf shorts, which are also XL, are too small and too tight. How can shorts that are the same size be so different? I was also hit with a 57% tax on receiving my goods. I believe it's the company's responsibility to know what these imposed taxes are going to be and to let the customers know. Unfortunately, I won't be shopping at Okanui again.”

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Posted 2 months ago

“Love the quality and look of the clothes.”

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Posted 2 months ago

“Great service in store at Port Douglas”

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Posted 2 months ago

“Best clothing. Best designs. Great happy staff.”

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Posted 2 months ago

“Great range of style and colours, and specified sizes fit perfectly across tees, shorts and jumpers…”

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Posted 2 months ago

“Friendly staff. Helpful with sizes”

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Posted 2 months ago

“Love the colourful socks . Bought some for my physiotherapist as she admired them too. Just perfect Thankyou”

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Posted 2 months ago

“If you are above a C cup, buy the XXL. If you are an DD or larger, don't even bother. I followed the size chart and was instructed to select the size Large. I returned it immediately. Even the XL was too small to cover myself properly. (36D 40 inches for reference) By the time I realized and left the review to help other women, the XXL was sold out. The shipping was quick. I like the prints. The orange and yellow looking hibiscus print is not orange at all. it is ketchup and mustard colors and the print was grainy. I did not like that. The pink and orange color was not grainy.”

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Posted 2 months ago

“This is mostly about your Manly store — we were on vacation in Australia for 2 weeks and I always love grabbing swimwear for my family while out. I browsed the site and saw a few shirts my husband would enjoy. While at the Manly store, not only did my toddler love the coloring table, but the sales associate was so kind and warm as she helped the adults pick out what we wanted. At the end, I asked her about a men’s shirt I saw online that she did not carry in this store, and she quickly sourced it to our next destination, Noosa, where we picked it up. I’ve never had a brand or a sales associate take personal care and attention like her (I wish I remembered her name!). When we arrived in Noosa, the sales manager knew exactly who we were and needless to say, we LOVE the shirt and know compliments will come flowing when my husband wears it. THANK YOU ALL for making a family based on Texas very happy!!!!!”

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Posted 2 months ago

Hi Sherry, Thank you so much for taking the time to share such a lovely review. It absolutely made our day to hear how much you and your family enjoyed your experience with Okanui! We’re especially happy to hear that our team went above and beyond to help find the shirt for you. We’ll be sure to share your kind words with both our Manly and Noosa teams - it’s exactly the kind of experience we want every customer to have. As a way of saying thank you, I’d love to gift you a $150 Okanui gift card. The gift card will be sent in a follow up email and can be used in store or online. Thanks again for your support, it's a pleasure having your family visit us all the way from Texas! 🌺 Warmly, Liv

Posted 2 months ago

“fantastic shorts- my husband loves them.”

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Posted 2 months ago

“Lovely light fabric and with a collar amkes it great for summer days.”

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Posted 2 months ago

“Helpful when I had a problem with the clasp on my bikini top. A lovely girl tried to give me instructions but it didn't work so in the end, she asked a team member from your Sorrento store to send me a video.”

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Posted 2 months ago

“The men's odessey shorts, which are different shape and fabric to his others , I ordered the size the model was wearing and measurements . Perfect fit , exceptional quality. The faded tee , once again when you read description , okanui is spot on with there sizing. This allows you to know comfortably weather your going to size up for looser or order ususally okanui size and you'll get the look from model . Quality is excellent , service , and so is shipping. When I'm ordering from Melb , I love going instore to my favourite port Douglas shop , to have a touch and feel , and shop for myself and daughter”

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Posted 2 months ago

“Its such a colourful shop not too many products just whats needed. We were served well in Noosa a great experience.”

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Posted 2 months ago

“I bought the active swim crop top and short in size Small (I am 5'4", 110 lbs). They fit amazing and are incredible quality. I also needed them in a pinch, and they shipped to the US within 3 business days, which was incredible. The swimsuit is perfect for doing anything beach/water-related, is so chic, and I love the coverage. Would definitely recommend.”

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Posted 2 months ago

“The most comfortable cloths around, with amazing graphic designs!”

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Posted 2 months ago

“Helpfull & knowledeable frieadly staff”

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Posted 2 months ago

“Sizes are inaccurate, every item is always 2 sizes too big, everything gets returned”

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Posted 2 months ago

“Helpful friendly staff were able to replace an on line order which was the wrong size”

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Posted 2 months ago

“Staff was super friendly and very helpful. She also ensured I could use my welcome discount, and she was helpful with product guidance. Great experience at the Manly store.”

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Posted 2 months ago

Okanui is rated 4.9 based on 1,200 reviews