Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,055 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Okanui 5 star review on 23rd September 2026

Michael

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

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“Fantastic customer service - Had an item i ordered which had sold out, received communication instantly and full refund offered. Quality of clothing at a high standed, i frequently now wear my Okanui cotton shirts to work in my corp. realestate life...”

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Posted 2 months ago

“Great service/ Nice shop / Nice garments”

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Posted 2 months ago

“Great products, well made and good value”

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Posted 2 months ago

“Great experience. Very quick”

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Posted 2 months ago

“Love my new dress & sweater. So comfortable & beachy”

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Posted 2 months ago

“I've been into several different Okanui stores and I'm always given a warm greeting. The stores are easy to navigate and neatly layed out. Online shopping is also easy and I find the description of the clothes to be quite accurate. I love shopping with Okanui!”

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Posted 2 months ago

“Just love Okanui”

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Posted 2 months ago

“Instore service is great. The range of products are underwhelming though. As an example do you need to 'high st' location in Byron Bay? You can still have the Byron tag with a larger store is a secondary st location.”

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Posted 2 months ago

“nice and good qaulity shirt”

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Posted 2 months ago

“Love Okanui brand, plus its Australian owned so even better! The quality is exceptional. I buy my husband and now my teenage son the t-shirts and they always wear them saying how comfortable they are to wear. Plus they last wash after wash. Always stop by an Okanui store to check out their latest range.”

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Posted 2 months ago

“I have known the Okanui brand since I was a teenager in the 80's so I know that it is awesome. I introduced my husband to the brand a couple of years ago, and now, It is the only brand that he wears. I love freshening up his wardrode regularly & he loves it too 😁”

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Posted 2 months ago

“The items I ordered were beautiful and well made. I loved each piece and it’s true to size as I was worried about that! The only issue I had was with how long it took to arrive but I understand as it was an overseas order.”

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Posted 2 months ago

“These are good products well made, that last a long time. I gave worn mine for decades and they fit. Pity my grandies grow too quickly. We all do love sales, but they dont hand out soecial codes often enough.”

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Posted 2 months ago

“Very helpful staff”

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Posted 2 months ago

“Outstanding service, quality clothing.”

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Posted 2 months ago

“I have been wearing Okanui since the 80’s. The style and quality are still amazing. My adult children love it too. I recently purchased items from the Lennox and Sloane knit range and they look and fit well ( true to size) The customer service is outstanding. They went beyond what I expected to help me find an item I wanted. Highly recommended !”

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Posted 2 months ago

“Very easy to deal with and get back to you asap”

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Posted 2 months ago

“The classic shorts fit great, feel great and look great. I get compliments from strangers anytime I wear them.”

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Posted 2 months ago

“Great service by the young sales assistant at Harbour Town”

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Posted 2 months ago

“Just love the brand. Every day I'm in an Okanui Tee shirt. Very Aussie and super proud to wear the Aussie brand. It's our connection to the beach and the enduring surf culture. Says it all.”

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Posted 2 months ago

Okanui is rated 4.9 based on 1,055 reviews