Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,200 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,200 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Okanui 5 star review on 15th October 2026

Nicole

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi , Nat and I were in Port douglas on holiday two weeks ago , and I bought three tee shirts and two pair of shorts , this was our second trip to Port Douglas , and for me , I looked forwards to this trip as I like your Okanui Brand , and wanted to buy some more tee shirts , shorts . On our first trip we bought three tee shirts . The staff in the Port Douglas store were outstanding , I had noticed with one of my new tee shirts , the stitching wasent quite caught under the arm when it was made , Natalie my wife had to take it back and the lady on the counter replaced it immediatly , although she was very busy at the time , we very much appreciated this as we were due to be leaving Port D to catch a flight in Carins . Thank you , I love wearing my Okanui gear and look forwards to returning to Port D , to go shopping again ! cheers Ed .”

Helpful Report

Posted 1 month ago

“The two young ladies were very gelpful”

Helpful Report

Posted 1 month ago

“Love the gear we ordered. Now ready to face the summer looking cool and colourful. Love the “Okky” traditional look, always have, always will”

Helpful Report

Posted 1 month ago

“The clothing is outstanding and the service from the Okanui team is the best I’ve experienced. I live in shorts when out of my work gear and have purchased 8 pairs plus a few for my family. I deal with the team directly over the email, sms or by phone……so I get what I’m wanting specifically……nothing at all is too much trouble for the Okanui team. I recommend this clothing and brand to everyone.”

Helpful Report

Posted 1 month ago

“OMG I have one very excited husband her used to buy the beachcombers and very upset when they were discontinued but then he seen the classic long shorts and OMG he has 4 of them just wish there were more colours but a great brand we just love them 💙”

Helpful Report

Posted 1 month ago

“In store experience was great. The staff was very friendly and helped out.”

Helpful Report

Posted 1 month ago

“Purchased 2 pairs of the cord shorts. Delivered within days. Perfect. Fit was exactly how described. The material is so soft and comfortable. Also looked terrific with just a T-Shirt or dressed up in a linen short.”

Helpful Report

Posted 1 month ago

“Hi, over the past years i have bought lots of Okanui shorts and shirts, they are such great quality you just cant wear them out, they just last and last , also they are true to their sizes, i would recommend this clothing to anyone that wants comfortable beach gear, Ralph L”

Helpful Report

Posted 1 month ago

“Nice product, too expensive for what they are. A few sales might bring me back.”

Helpful Report

Posted 1 month ago

“I had the most amazing service in store. Excellent customer service, clean and tidy store, easy to find what I was looking for. Will most definitely be shopping there again soon”

Helpful Report

Posted 1 month ago

“Love! Designs, sizing, everything great. Bought for husband. Always loved the Okanui signature clothing. Will buy again.”

Helpful Report

Posted 1 month ago

“Great service in store. Staff very helpful and keen to listen to my history story with my love of okanui shorts.”

Helpful Report

Posted 1 month ago

“The girls in Darwin store were great really helpful and polite”

Helpful Report

Posted 1 month ago

“My new sweatshirt is comfortable and very cute”

Helpful Report

Posted 2 months ago

“Always friendly helpful staff. Great range and quality of clothing for the whole family. We love Okanui”

Helpful Report

Posted 2 months ago

“Great quality product and last for long time”

Helpful Report

Posted 2 months ago

“Great service , arrived extremely quickly and everything fitted perfectly”

Helpful Report

Posted 2 months ago

“I would love to see a few more cotton t-shirt options.”

Helpful Report

Posted 2 months ago

“I am always a little skeptical ordering overseas especially with swimwear as returns are common. My experience was so positive in every way. Great communication as to where my product was. The quality of the products is super high. Return experience was very, very easy and I got my refund very quickly. Oh and the free shipping and returns is huge for me. My daughter loved my shorts so much I ordered her a pair. We will definitely be ordering from your company again.”

Helpful Report

Posted 2 months ago

“I purchased 3 pair of your walk shorts a few years ago for my husband - he has been wearing them everyday since and he loves them. I ordered two more pairs of what I thought were the same shorts but apparently you have changed them. The shorts I received were about 3" longer and the elastic in tfhe waist was nothing like in the shorts we purchased previously. The elastic in the original shorts is still as good as the day we purchased them but I believe the elastic in the new ones is nowhere near as good and I don't believe it will last anywhere near as long. Quite frankly for the price they are now I would be expecting much better quality. Very disappointed in the product I received.”

Helpful Report

Posted 2 months ago

Thank you so much for sharing your feedback and supporting Okanui! As a family-owned Australian business, your support means a lot to us, and we're so sorry for the disappointment with your recent purchase. Looking at your order history, it turns out there was a quick mix-up in styles. Your original pairs were our Castaway short, while your latest order was the Odyssey short. The Odyssey is a different cut—it's 3 inches longer and made with a cotton-spandex blend for a stretch-relaxed fit, which accounts for the difference in the waist and length. While the Castaway is currently unavailable, we are releasing a brand new and improved version this November that we're confident your husband will love! We also noticed you have returned the Odyssey shorts and hope that process was smooth and easy for you. Thank you again for your feedback and support. Please don't hesitate to reach out if we can help you with anything else! Warm regards, The Okanui Team

Posted 2 months ago

Okanui is rated 4.9 based on 1,200 reviews