Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,055 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,055 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Okanui 5 star review on 23rd September 2026

Michael

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

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“In store experience was great. The staff was very friendly and helped out.”

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Posted 1 week ago

“Purchased 2 pairs of the cord shorts. Delivered within days. Perfect. Fit was exactly how described. The material is so soft and comfortable. Also looked terrific with just a T-Shirt or dressed up in a linen short.”

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Posted 1 week ago

“Hi, over the past years i have bought lots of Okanui shorts and shirts, they are such great quality you just cant wear them out, they just last and last , also they are true to their sizes, i would recommend this clothing to anyone that wants comfortable beach gear, Ralph L”

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Posted 1 week ago

“Nice product, too expensive for what they are. A few sales might bring me back.”

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Posted 1 week ago

“I had the most amazing service in store. Excellent customer service, clean and tidy store, easy to find what I was looking for. Will most definitely be shopping there again soon”

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Posted 1 week ago

“Love! Designs, sizing, everything great. Bought for husband. Always loved the Okanui signature clothing. Will buy again.”

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Posted 1 week ago

“Great service in store. Staff very helpful and keen to listen to my history story with my love of okanui shorts.”

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Posted 1 week ago

“The girls in Darwin store were great really helpful and polite”

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Posted 1 week ago

“My new sweatshirt is comfortable and very cute”

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Posted 2 weeks ago

“Always friendly helpful staff. Great range and quality of clothing for the whole family. We love Okanui”

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Posted 2 weeks ago

“Great quality product and last for long time”

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Posted 2 weeks ago

“Great service , arrived extremely quickly and everything fitted perfectly”

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Posted 2 weeks ago

“I would love to see a few more cotton t-shirt options.”

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Posted 2 weeks ago

“I am always a little skeptical ordering overseas especially with swimwear as returns are common. My experience was so positive in every way. Great communication as to where my product was. The quality of the products is super high. Return experience was very, very easy and I got my refund very quickly. Oh and the free shipping and returns is huge for me. My daughter loved my shorts so much I ordered her a pair. We will definitely be ordering from your company again.”

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Posted 2 weeks ago

“I purchased 3 pair of your walk shorts a few years ago for my husband - he has been wearing them everyday since and he loves them. I ordered two more pairs of what I thought were the same shorts but apparently you have changed them. The shorts I received were about 3" longer and the elastic in tfhe waist was nothing like in the shorts we purchased previously. The elastic in the original shorts is still as good as the day we purchased them but I believe the elastic in the new ones is nowhere near as good and I don't believe it will last anywhere near as long. Quite frankly for the price they are now I would be expecting much better quality. Very disappointed in the product I received.”

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Posted 2 weeks ago

Thank you so much for sharing your feedback and supporting Okanui! As a family-owned Australian business, your support means a lot to us, and we're so sorry for the disappointment with your recent purchase. Looking at your order history, it turns out there was a quick mix-up in styles. Your original pairs were our Castaway short, while your latest order was the Odyssey short. The Odyssey is a different cut—it's 3 inches longer and made with a cotton-spandex blend for a stretch-relaxed fit, which accounts for the difference in the waist and length. While the Castaway is currently unavailable, we are releasing a brand new and improved version this November that we're confident your husband will love! We also noticed you have returned the Odyssey shorts and hope that process was smooth and easy for you. Thank you again for your feedback and support. Please don't hesitate to reach out if we can help you with anything else! Warm regards, The Okanui Team

Posted 2 weeks ago

“Have purchased plenty of these t-shirts and shorts over recent years. The quality is consistently high and never disappoints. Most pleasing was the excellent after sales service I recently had after I made an error with my order and the online team promptly responded and resolved for me. Wish all online retailers were this good!”

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Posted 2 weeks ago

“Beautiful, well made clothing but what was most impressive was the service. Lovely young girl served us, helpful without being pushy. Also took the time to recommend local places to eat. ( tourist)”

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Posted 2 weeks ago

“As a gen x'er I grew up with Okanui and im still proud to wear the brand frequently, I love the quality and cuts they still suit my style all these years later.”

Okanui 5 star review on 9th September 2026

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Posted 2 weeks ago

“Good service a accurate delivery”

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Posted 2 weeks ago

“Absolutely love the shorts and sets I bought. Shopping online was super easy and delivery was super quick”

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Posted 2 weeks ago

Okanui is rated 4.9 based on 1,055 reviews