Okanui Reviews

Name: Okanui
Address: PO Box 766, Freshwater Beach, New South Wales
Rating: 4.92

4.9 Rating 1,199 Reviews

99 %

of reviewers recommend Okanui

4.9

Based on 1,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Okanui 5 star review on 15th October 2026

Nicole

Okanui 5 star review on 15th August 2026

Anthony

Jess

Les

226

Anonymous

Anonymous // 01/01/2019

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“Friendly, polite and helpful staff member. Went out of the way to fix an icorrect size of a purchase no issues or problems - got what I wanted in the bag!”

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Posted 4 weeks ago

“At the Port Douglas store the staff were very helpful.”

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Posted 4 weeks ago

“First time visiting this store as daughter was drawn to their Hawaiian print bikinis. She loved that they were 2 sided and had the little charm attached. We also bought a t-shirt on sale. Both items fit beautifully and are made of quality fabric. Bikinis more on the pricier side but they use quality fabric (so less likely to fade or stretch out of shape) and its like you get 2 bikinis as you can wear the reverse design, which is just as pretty. Loved their beach bags too. The girl at the counter was also lovely, friendly without pushing a sale. We will return for sure!!”

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Posted 4 weeks ago

“I absolutely love purchasing Okanui clothes for our family. They were an absolute classic back when I was a teenager and my family are now huge fans. The service I receive at your stores is always spot on. The team are professional, yet casual and it’s always a fun experience dealing with them.”

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Posted 4 weeks ago

Hi Nicole, Thank you so much for your lovely review!!! What a gorgeous photo of your family matching in their Classic Shorts. We love this so much & it's what Okanui is all about!! As a little thank you, we'd love to gift you a $150 Okanui gift card. Your gift card will be sent in a follow up email and can be used both in store and online. Congratulations again, Nicole! Hope you and your family enjoy many more matching moments in Okanui over the summer. Please give me a shout if you have any questions. Thanks so much, and have a beautiful day! Best, Liv

Posted 1 week ago

“Always good quality”

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Posted 4 weeks ago

“Easy to order on line. Item arrived very quickly. I bought these board shorts for my son for Christmas. So no information available.”

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Posted 4 weeks ago

“Online only - no issues at all. Easy process and timely shipping.”

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Posted 4 weeks ago

“Well made, quality material. Very comfortable. Easy to use website and quick delivery. Came back and bought some more!”

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Posted 4 weeks ago

“We had a great experience at the Port Douglas store. Super helpful and an excellent range of clothing.”

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Posted 4 weeks ago

“Our family absolutely loves this brand! The quality never disappoints, the value for money is brilliant, and somehow the delivery is always super ridiculously fast! Even better, it’s Australian owned and family run, which makes supporting them that little bit more special. Definitely one of our favourite brands.”

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Posted 4 weeks ago

“Staff were really welcoming. We felt really comfortable, not pressured when we entered the shop. End result we both left the store with our first, and it wont be our last Okanui purchase.”

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Posted 1 month ago

“the style always catches my eyes. irressistable designs.”

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Posted 1 month ago

“Free shipping plus sale items made for a great experience. Hope the grandkids enjoy their new shirts for Christmas.”

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Posted 1 month ago

“Great online retail experience. Packaged well - love the Okanui brand tote bag that came with my purchase.”

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Posted 1 month ago

“Great customer service. I ordered a second pair of size M boardies for my husband and they arrived in less time than I thought. He loves them so much so I've bought a third pair which I'll give to him for Christmas. True to size. Great colours, very Australian, we love them. I'll buy myself some this summer too! I'm a size S, also true to size (size 8-10).”

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Posted 1 month ago

“Love this gear, lasts for yeass and keeps getting better the more you wear it.”

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Posted 1 month ago

“Very helpful and friendly service”

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Posted 1 month ago

“Great prompt service”

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Posted 1 month ago

“Jack Starr was really amazing. He helped me with my order. I’m in NYC, US and he helped with a lost shipment issue. I was in Bondi Beach last year for 2 months and that’s how I discovered Okanui. I love your clothes. I’m coming to BB this January, for 2 months again, and I can hardly wait to buy more Okanui outfits”

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Posted 1 month ago

“Great service and was advised of upcoming store specific sale which was good to know as I purchased a bucket and another pair of shorts.”

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Posted 1 month ago

Okanui is rated 4.9 based on 1,199 reviews