OneDayOnly.co.za Reviews

1.6 Rating 115 Reviews
12 %
of reviewers recommend OneDayOnly.co.za
1.6
Based on 115 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 32%
Accurate And Undamaged Orders
Greater than 66%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week

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OneDayOnly.co.za 1 star review on 31st October 2023
Ntombi
OneDayOnly.co.za 1 star review on 14th December 2022
Magda Muller
OneDayOnly.co.za 1 star review on 14th December 2022
Magda Muller
OneDayOnly.co.za 1 star review on 14th December 2022
Magda Muller
OneDayOnly.co.za 1 star review on 14th December 2022
Magda Muller
OneDayOnly.co.za 1 star review on 14th December 2022
Magda Muller
OneDayOnly.co.za 1 star review on 14th December 2022
Magda Muller
7
Anonymous
Anonymous  // 01/01/2019
I only buy items that is cheaper at one deal than other places. I have received items that is broken in the past but never complained. I recently ordered wireless earphones - July 2023. When received, not working at all. Notified them on the same day of delivery. Sent emails to info@redchilli.co.za & also whatsapp messages as they now work via whatsapp. To date no response from them. Bad communication when you have a problem but quick response to orders. Very disappointed
Helpful Report
Posted 7 months ago
I have been shopping with OneDayOnly since 2017 and have generally been very happy with the service I received until recently. Since 2022 their service has been rapidly declining and I would warn you NOT the purchase anything from them, because you can forget about any after service. Your emails are simply left ignored. Weeks go by, and they just don't care. And I am not talking about 1 instance... No, this has happened multiple times in 2022, so I am done. The thing I can not tolerate at all in an online company is terrible customer service and they are now the definition of it. I honestly do not understand how they can be lacking at a time like this where online retailing has become so competitive. *** Side note: Their so called discounts are usually highly exaggerated. Compare prices with other online retailers before buying. You usually get it cheaper elsewhere.
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Posted 1 year ago
Hi I have been informed by the courier company that my shipment was hijacked last Monday 2020-01-04, I have contacted One day only on three occasions once by e-mail and twice on their website with no feedback. I would like to receive the goods as ordered. My refence number is 3088411
Helpful Report
Posted 3 years ago
The Cast iron pot arrived on time but the enamel was chipped. Packaging in tacked. Are the items so cheap because its damaged or inferior quality?
OneDayOnly.co.za 2 star review on 25th December 2020
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Posted 3 years ago
Why is there no telephonic contact number for this company. When u have a problems It takes dozens of email and delays before receiving any response. Very poor customer service. One Item received was broken. Now fastway claims to have delivered my entire order and I am still wating for the serta matteress..which the driver said was to be delivered the next day. Still waiting. No response from onedaydeal. I dont need stupid automated responses.
Helpful Report
Posted 3 years ago
OneDayOnly.co.za is rated 1.6 based on 115 reviews