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OnePlus Reviews

1.9 Rating 79 Reviews
19 %
of reviewers recommend OnePlus
1.9
Based on 79 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email

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Anonymous
Anonymous  // 01/01/2019
I have to praise One Plus. I always wanted a foldable phone and since I had a one plus 6t before and loved it I decided to go with the OnePlus Open. It was amazing to unbox and I loved it from the start The tech is awesome and the images are incredible. It is super thin and everyone thinks it's just a regular phone until I open it up and then they're just amazed. I am an artist and I'm able to take the best digital photos of my art that are printable with this new camera easily. I also love the split screen feature which lets me do orders and banking and look at employee schedules all in one screen. After about 4 months I found dead pixels on the front of my screen. I called one plus and they told me to send it back. They sent me a shipping label. I sent them my phone on a Thursday I shipped it, and on Tuesday morning it was back in my hands and working and the entire screen was fixed and the phone was running better than before. I can't say enough about their customer service and their tech crew. Thank you so much One Plus I love my phone!
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Posted 2 months ago
Good Device
OnePlus 5 star review on 13th December 2022 OnePlus 5 star review on 13th December 2022 OnePlus 5 star review on 13th December 2022 OnePlus 5 star review on 13th December 2022 OnePlus 5 star review on 13th December 2022 OnePlus 5 star review on 13th December 2022 OnePlus 5 star review on 13th December 2022
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Posted 2 years ago
super one plus
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Posted 5 years ago
Good people nice people kind cares about there customers
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Posted 5 years ago
Poland customer service is perfect. They repaired why screen in 2 days. Perfect!
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Posted 5 years ago
Oneplus always provide a fantastic produce at an unbeatable price. I have owned both the Oneplus 3T and the 6, both phones served me well. There are few companies that make a better product regardless of the price.
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Posted 6 years ago
Great phone, top quality material and super overall product at a fraction on the price of bigger names.
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Posted 6 years ago
Prompt delivery.
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Posted 7 years ago
Very good support, they went beyond the normal support to help order a OnePlus device, still waitting for it but so far great e-mail support.
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Posted 7 years ago
Ordered the Oneplus 5 with priority delivery. It's a great device and the delivery was fast.
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Posted 7 years ago
Don't exaggerate. They are very efficient and quick.
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Posted 7 years ago
Fast delivery and great customer service. Haven't used them for 3 years as their last product lasted wonderfully. Looking forward to new purchases from them
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Posted 8 years ago
Excellent phone "OnePlus 3" for a low price
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Posted 8 years ago
I broke my OnePlus 3 screen and I was able to send it to Poland (Where they have they Customer Support centre) and back, fixed, under 10 days at a considerably less expensive price that all of the other options... Awesome service!
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Posted 8 years ago
Applying a screenprotector out of the box
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Posted 8 years ago
No need tv purchase.still nw no installation
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Posted 2 years ago
One plus security & lockscreen is a joke. It would ask you for your code to unlock screen sometimes, other time it would random ly automatic unlocked screen without a code. Fingerprint sign on only work sometimes. And randomly the useless annoying pocket mode would came on and wouldn't let you unlock the screen, specially when you need to answer the phone in a hurry.
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Posted 4 years ago
Cheap so maybe it's a- get what you pay for. But don't be fooled by the three camera thing as making it a good camera cuz it is not! Also I'm finding that it's slow and doesn't always work when I push to select something.
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Posted 3 years ago
I have been using OnePlus products for almost 5 years now. I own the OnePlus 6T, I have hade all of there wireless earbuds and the wired bullets and I can say I a disappointed in there quality. All of the buds died with in the first 6 months (I have Own 5 in total). There quality was only above average an certainly was not worth there price. If they haven't given me replacements I wound have not kept using them. There customer service is the worst I have ever used. I takes about 4-6 months to receive replacements. As for the OnePlus 6T is was the exact opposite. The build quality was amazing. I have dropped my phone down stair and on concrete floors without a scratch. The back glass finally cracked when it was smashed in my pocket, I imagine it was from the corner of a metal table. It still worked but is definitely not water proof. The software has always been iffy to me, but not to many major complaints. Overall OnePlus is overpriced and overhyped. I once loved them but they are definitely not worth it anymore.
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Posted 3 years ago
One plus 7t broke. I contacted one plus and received a UPS label and RMA number. One plus customer service is saying it isn’t covered by manufacture warranty because there was damage. Servify is saying that it isn’t covered under accidental damage because is no damage to the phone. So if you buy the phone don’t buy the warranty.
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Posted 4 years ago
OnePlus is rated 1.9 based on 79 reviews