“The collection I was going for is sold out, as usual. It hurts me to see that some people are fortunate enough to get their hands on multiple colors of the same item let s say, and I couldn't even buy a single item. The launch was at 19:00 and at 19:02 the effortless leggings in M long Deep Taupe were already out of stock...”
“everything perfect, I have almost all the clothes and I love them, but when it's time to buy most websites keep the items reserved in the cart for a few minutes so you can checkout. Here that is not done and it is difficult to get to buy most of the time because when you go to pay the payment is canceled because the item is just sold out....”
“Too bad many items were removed from my cart during checkout. Please re-stock properly, or give customers at least 10 minutes time to check out when adding items to their cart. It is stressful to have to shop like this.”
“I tried a lot of times to buy products but each time i went to checkout and submitted my information, every time products went out of stock. I strongly believe that for this day (black Friday) as there would be a lot of demand for such products there should have been more stock. I could not pick up what i wanted neither this time, neither the other dates where effortless dropped. Very disappointed.”
“Love the brand, but during the sale or restock items are disappearing like crazy, it's impossible to get everything you want if you don't finish the transaction in maximum 5 minutes from the start. This makes the quality and overall feel of the process poor and annoying.”
“The website was lagging. The experience was overall disappointing, items went out of stock as I was trying to place an order 3 times. Really wanted to buy more things but I feel like there was barely any chance of somebody checking out their whole cart succesfully.”
