Onlinecarparts.co.uk Reviews

1.4 Rating 118 Reviews
8 %
of reviewers recommend Onlinecarparts.co.uk

Write Your review

Tell us how Onlinecarparts.co.uk made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Okay, Initially, like many others, I thought I was purchasing from a UK company. I was in urgent need of a tail-lamp assembly for my car and required a fast delivery. One can imagine the anguish when I discovered that the company was based in Germany. This information is only presented to you after you have placed the order, although there is a process for cancelling (I considered this option, but opted for letting the purchase run its course). I was able to track the package, and the part arrived, perfect condition, very well packaged. From order placement to accepting it was 1 week to the hour. While I can not fault the product, I agree with a lot of the reviewers' comments regarding delays in communication and the disingenuous way in which the transaction occurs using a German based supplier. I can only surmise that this is a marketing technique to gain extra cross-border business - a little under-handed! In summary, I the part I ordered arrived, it was exactly what I ordered and it took 7 days. The only improvement would be communication, but maybe this is how transactions are conducted in Germany.
Helpful Report
Posted 3 years ago
Like many I thought I was buying from a UK business, then I looked at the reviews and thought, what have I done. Worry worry worry, however one week after ordering the correct part, well packaged, arrived today. Checking back I had ordered a part for my classic car early last year and had no problems. So it seems I worried needlessly. Very happy with the service I received, only minor gripe is try to follow the delivery trail, written in German. I had to translate on my phone, got it wrong a couple of times and did adverts! Will use again if required.
Helpful Report
Posted 3 years ago
Great prices and lots of parts I couldn't source from other companies. Only downside is that they are shipped from Germany so delivery takes a while.
Helpful Report
Posted 5 years ago
Onlinecarparts.co.uk is rated 1.4 based on 118 reviews