“Quite contrary to many reviews here, I would like to say their customer service was brilliant. I had to cancel my order the next day I placed it as I decided to go ahead with my garage to source the parts and replace them. The customer service was quick to respond to my cancellation request and the amount was deposited back into my account within 2 days.”
“So far so good. I have bought many parts from them for different cars, different vehicles. I have never had an issue. Of course they can do better on delivery times and dispatch times. Good quality and always correct parts so far.”
“Good quality parts sent and received well packaged within 2 weeks to the UK. All parts correct except the water reservoir cap was too small. It was just a cheap extra that wasn't really needed anyway. Replied to any emails I sent within 24 hours. Thanks Chris Martin for your prompt replies. Overall a very good experience after the original panic of seeing the bad reviews. Yes I will definitely use again. 5 stars from me as I am a happy customer.”
“A part failed on my vehicle and I found a very well priced replacement from onlinecarparts.co.uk. I ordered the replacement and only then found this review site which made me slightly worried regarding the delivery, but the part arrived to me from Germany, well packaged and brand new. Fitted the part at the weekend with no problems, very happy with the pricing and the company.”
