ONNO T-Shirt Company Reviews

Name: ONNO T-Shirt Company
Address: 2965 18th Street, BOULDER, Colorado
Rating: 4.78

4.8 Rating 2,554 Reviews

94 %

of reviewers recommend ONNO T-Shirt Company

4.8

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	6 - 12 Hours

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

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Email:

hello@onno.com

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ONNO T-Shirt Company 5 star review on 20th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not pleased with customer service. Trying to get assistance with return with no avail.”

Helpful Report

Posted 4 years ago

Hi Ida, Thank you so much for taking the time to offer feedback. I'm sorry you were unhappy with the service you received. It looks like you were taken care of within 2 hrs of contacting us for a return and that was taken care of. If you were needing something else beyond the return/refund, please shoot us an email at hello@onno.com and we would be happy to help. Again, I am so sorry we fell short in pleasing you, both with our product and our customer service. If there is anything else we can do please let us know. Warmly, Elyse

Posted 4 years ago

“Delighted with the feel of this t-shirt. I like the long sleeves and the fabric is terrific. I'm enjoying it a lot.”

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Posted 4 years ago

“Love my t-shirt! So comfy. Great customer service, also!”

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Posted 4 years ago

“Super shirts, both bamboo (t shirt) and lyocell (long sleeve)…. The feel, color, fit, and appearance are worth the price and more. And the Customer Service that I experienced was fast, detailed, very oriented to satisfying me, and extremely pleasant in message and tone. And behind it all, it’s good to trade with an ethical, eco sensitive outfit.”

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Posted 4 years ago

“Truly appreciate the customer service experience. Super soft shirts!”

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Posted 4 years ago

“I absolutely love this T-shirt. I have been looking for a tshirt that is soft, fits perfectly and is long enough and this is it! I will buy more!”

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Posted 4 years ago

“This is a great t-shirt! I really like the fit of it and am especially happy with the looser feel below the chest. I'm not a fan of the t-shirts that hug. I'm a little concerned that it will shrink and my wife will take it, so I'll order a size up the next time around. I've worn it for 3 days, rowing each day, and there's no odor. It'll be a great shirt for travel (if I ever do that again)!”

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Posted 4 years ago

“This is the softest shirt I've ever worn - very truthful advertising. The shipping was great - timely and in an eco-friendly envelope. I'm going to go back and order one in every color!”

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Posted 4 years ago

“Excellent customer service. Quick response. Dedicated to serving the greater community.”

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Posted 4 years ago

“Hands down my favorite T-shirts’ I now have 9!!! Just the right fit for a lady body♥️ Not your brothers T-shirt!!! And that’s a good thing”

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Posted 4 years ago

“Good quality at a fair price. Excellent return policy if needed.”

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Posted 4 years ago

“Great customer service. I had an issue and you responded immediately. Thank you”

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Posted 4 years ago

“Great feel. Just a bit longer than my other large T-shirts”

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Posted 4 years ago

“By far the best shirts I’ve ever owned! I got one as a gift for Christmas and then ordered 3 more a week later. They’re so soft and flexible!”

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Posted 4 years ago

“The company does a wonderful job of responding to emails—great customer service.”

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Posted 4 years ago

“I ordered the womens hemp black t-shirts and I'm very happy with the fit! They aren't boxy and have a nice gentle curved cut so it fits the body better. But it's not skintight so it feels comfortable to wear. The texture has a natural fiber feel. The only thing I wish was different would be the depth of the color. The black isn't as dark as I would prefer, it's more of a worn black. Overall I'm super stoked to have the opportunity to support such an awesome sustainable company. I love the natural fibers and the ethical manufacturing. I decided I wasn't going to buy cheaply made, unethical clothing. Instead I want to have a minimal sustainable wardrobe that will last me a very long time and I'm so happy I have these! Thank you onno! I'd love to try your bamboo t-shirts at some point too :)”

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Posted 4 years ago

“The shirt is very comfortable, but I'm not a big fan of the seam across the shoulders and the arm length is a little long for my taste.”

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Posted 4 years ago

“Received 2 shirts as gifts. 1 was defective. 50% failure rate. Defective shirt was replaced. 33% failure rate. Received another shirt as a gift. 25% failure rate. This indicates quality control is an issue. Shirts are NOT 100% bamboo viscose. This indicates a partial commitment to sustainability.”

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Posted 4 years ago

Hi Edward, I appreciate you taking the time to review and am so sorry you received a defective shirt. We appreciate you brought it to our attention so that we could get a new one out to you. As we mention on our product pages, our original bamboo shirts are a blend of 70% viscose from organic bamboo and 30% organic cotton. I'm so sorry if we didn't make that clear enough. If you have any suggestions on how we can clarify further, we would love to hear them. Please feel free to shoot us an email to hello@onno.com. If there is anything else we can do, please don't hesitate to ask. Warmly, Elyse

Posted 4 years ago

“This is the third time I have purchased the ONNO t shirts. I use them for everyday wear and to be honest I buy bottom sleepwear elsewhere that is organic an match your t shirts to my sleep wear. I won't wear anything else. They are organic and so so comfy. They are also my husbands favorite t shirt.”

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Posted 4 years ago

“Like it … love it… bought another immediately!!!!”

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Posted 4 years ago

ONNO T-Shirt Company is rated 4.8 based on 2,554 reviews