ONNO T-Shirt Company Reviews

Name: ONNO T-Shirt Company
Address: 2965 18th Street, BOULDER, Colorado
Rating: 4.79

4.8 Rating 2,381 Reviews

95 %

of reviewers recommend ONNO T-Shirt Company

4.8

Based on 2,381 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

Visit Website

Email:

hello@onno.com

Location:

2965 18th Street,
BOULDER
Colorado
80304

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ONNO T-Shirt Company 5 star review on 20th November 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice fabric, collar is too tight..”

Helpful Report

Posted 6 days ago

Hi Stephen, Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 6 days ago

“I'm generally on the edge between XL and XXL (I'm a muscular 6'1", 250 lbs). Given that they clear warn these will shrink, I bought XXL, but after a few washes, they are still bigger than I'd prefer. Otherwise... Pros: Very comfortable, light fabric. Very good hot days outdoors. Dry quickly Cons: After 3-4 washes, they look weathered and old ike a standard cotton shirt would look after 3-4 years of wear. I was hoping for something comfortable but nice - flexible for travel. These don't fit the bill. Even after a few washes hoping to shrink them a bit, the fit is a bit bigger than a typical XXL. Not worth the price.”

Helpful Report

Posted 1 week ago

Hi Kirk, Thanks for reaching out and offering feedback. It sounds like a size down would help with the fit issue. If you'd like to exchange your shirts, please feel free to reach out to our customer service team at hello@onno.com and they would be happy to help. I would also recommend giving pima cotton a try if you're wanting something with a bit more structure. I hope that helps! Have a great week.

Posted 1 week ago

“The color is nice. It’s very soft. It has a nice neck line, but it’s just too long , very long like a men’s or unisex T-shirt would fit, but it’s supposed to be women’s. I like it to have a little room so I get XXL. The hemp shirt was not as long as the bamboo. If the length was two or 3 inches shorter, it would be perfect.”

Helpful Report

Posted 1 month ago

Hi Marlene, Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 1 month ago

“I love the feel of the fabric. I just purchased 8 shirts. I am very disappointed that the sizing is not consistent from one shirt to another when the only difference is the color. I purchased all large shirts in bamboo and 100% organic cotton. In both catetories, several shirts are much longer than the others and one is singnificantly wider. I’d love to make you my go to t-shirt company, but when I can’t find consistency in sizing, it would be hard to make that commitment.”

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Posted 1 month ago

“The fit of the organic cotton shirt iis not really "tailored", as advertised. Instead, its rather loose. And the thin fabric emphasizes the lack of structure. The cut of the collar is nice. But the guidance about the shirt size possibly running small is not accurate, I think. The medium size I bought seems large.”

Helpful Report

Posted 11 months ago

Hi Frank! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirt you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Macy

Posted 11 months ago

“I really want to love these shirts and I do think they are good quality, and that the customer service is great. What makes me sad is that the larger sizes are waaaay too long. I get that they would be slightly longer but there is a four inch difference between the XS and L sizes. I don't get why anyone would think that just because someone is slightly larger of frame that they would want a shirt that comes to the mid thigh! PLEASE consider making the size large and XL shorter!!”

Helpful Report

Posted 1 year ago

Hi Elisa, Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 1 year ago

“t shirts come with small holes”

Helpful Report

Posted 1 year ago

Hi Chris! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. It looks like we have been in touch regarding one of your orders. If you are having issues with another order, please shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Macy

Posted 1 year ago

“Was gifted two of the long sleeve bamboo shirts for Christmas. Both shirts have a nice fit that isn’t too snug, and loose enough for movement. The fabric is also very soft. They would be perfect, however both shirts now have small holes in them in several different places. I haven’t worn these shirts much (haven’t even worn them hiking yet) but after one wash I noticed many small holes all over my heather grey LS. I washed and dried this on a delicate cycle. The black LS I dried on a drying rack afraid it was my dryer causing tearing in the fabric. I now have 2 holes forming on my black LS. Wish these would hold up longer unfortunately. Pictures available”

Helpful Report

Posted 1 year ago

Hi Hannah, Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 1 year ago

“I have several bamboo Onno shirts that I love! I was given a long sleeve and a short sleeve for my birthday and later bought another short sleeved one. They are comfortable and look nice. The customer service was great when I ordered the 2nd one and was not happy with the color. However, I just found 2 small wear holes in my long sleeve shirt. I have not worn the shirt very many times since it was a gift given to me in the summer and I didn't wear it until the fall/winter. After a few months of sporatic use (maybe a dozen wear/washes), the holes appeared. I contacted customer support and was told that nothing can be done since more than 180 days have passed. I am very disappointed and was surprised with the response. My past experiences with customer support have been superb. Very disappointed that they are not standing by their product, especially given the cost.”

Helpful Report

Posted 1 year ago

Hi Tammy, Thank you so much for your feedback. Unfortunately, as listed on our website, our return and exchange policy is 180 days from the date of purchase and we are not able to physically provide refunds or process an exchange since the shirt is from May of 2024. I am so sorry for any inconvenience. If you have any questions, please don't hesitate to email us at hello@onno.com. Kindly, Narie

Posted 1 year ago

“I have two ONNO bamboo short sleeve t-shirts and one long sleeve one. I feel that all three are too short and the sleeves on the long sleeve one are too short as well. On the other hand, I do like how soft and comfortable they are. I think the color options are a real positive as well.”

Helpful Report

Posted 3 years ago

Hi Darryl, Thank you so much for taking the time to review our shirts. I'm so sorry you're unhappy with the shirts you received. If you shoot an email to hello@onno.com we would be happy to help. Warmly, Elyse

Posted 3 years ago

“The sleeves are way to long and I had to pay a tailor to shorten them”

Helpful Report

Posted 3 years ago

Hi Jeffrey! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“Shirt didn't quite like the shirt in the picture and it was wide.”

Helpful Report

Posted 3 years ago

Hi Keisha! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirt you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“Sleeves are to short.”

Helpful Report

Posted 3 years ago

Hi Danny! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“While the shirt I got was the perfect color I was looking for (pale pink) and very soft, I was not happy with the way it fit. I ordered my usual my usual size of small but the shirt itself was way too short. Despite fitting my chest and shoulders perfectly, it barely covered my stomach.”

Helpful Report

Posted 3 years ago

Hi Emma! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirt you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“I love theseshirts”

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Posted 3 years ago

“The arms were too long and it stretched after a while and it look like I was wearing somebody else’s shirt”

Helpful Report

Posted 3 years ago

Hi Carolyn! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with the shirts you received. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“Very soft and comfortable, but very casual. Not really a dye or finish that can be dressed up. They come with a somewhat worn look. They promised of comfort and softness are true. They are also quite long!”

Helpful Report

Posted 3 years ago

Hi Angie! Thank you so much for taking the time to offer feedback. As a small business, it means more than you know. If you shoot us an email at hello@onno.com, we would be happy to help with an exchange or a return on your order to make sure you are 100% satisfied and happy with your shirts :) Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“Shirt shrunk in wash”

Helpful Report

Posted 3 years ago

Hi Danielle! Thank you so much for taking the time to offer feedback. I am so sorry you're having issues with your shirt shrinking in the wash. If you shoot us an email at hello@onno.com, we would be happy to help with an exchange or a return. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“Quick shipment”

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Posted 3 years ago

“Fabric is lovely. A bit short. Color is perfect.”

Helpful Report

Posted 3 years ago

Hi Sharon! Thank you so much for taking the time to offer feedback. I am so sorry to hear the length is a bit short. If you shoot us an email at hello@onno.com, we would be happy to help with a return or an exchange. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

ONNO T-Shirt Company is rated 4.8 based on 2,381 reviews