ONNO T-Shirt Company Reviews

Name: ONNO T-Shirt Company
Address: 2965 18th Street, BOULDER, Colorado
Rating: 4.80

4.8 Rating 2,290 Reviews

95 %

of reviewers recommend ONNO T-Shirt Company

4.8

Based on 2,290 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

Visit Website

Email:

hello@onno.com

Location:

2965 18th Street,
BOULDER
Colorado
80304

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ONNO T-Shirt Company 5 star review on 20th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shirts are very comfortable and are a good fit. Got 3x size and they fit better than most t-shirts I get in that size.”

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Posted 3 years ago

“They are extremely comfortable, however, very wrinkly and just a smidge too short.”

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Posted 3 years ago

“Excellent company. The customer service rates beyond my expectations. In fact the product is one of my favorites in my closet. Even when the white T-shirt fell into the hot wash with white towels, it came out perfect!”

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Posted 3 years ago

“Shirts feels good but poor costumer service. highly recommend looking at reviews”

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Posted 3 years ago

Hi Caleb! Thank you so much for taking the time to offer feedback. I am so sorry we fell short of providing you with excellent customer service. We only received one email from you, on May 26th at 7:10pm MT asking about shipping times. We responded the next morning at 6:48am MT letting you know that once an order is placed, it takes about 1-2 business days to ship and that once the package is picked up from our warehouse, it will take around 3-6 business days to arrive if you live in the continental US. I'm sorry if another email was sent and not responded to. If you shoot us an email at hello@onno.com, we would be happy to help with any issues you are having. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“This is the second shirt I have received from Onno. As with the first one (bamboo), the shirt is see thru and very thin material. This second shirt is cotton and it shrunk in length this time. I find for the the price of the shirt, you can buy better elsewhere that will hold for years compare to these shirts that will last maybe a season.”

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Posted 3 years ago

Hi Stephanie, I'm sorry that the shirt you received shrank too much once it was washed/dried in the dryer. We went ahead and processed a refund for your shirt so you should be all set on that front. Thank you for bringing this issue to our attention. We do our best to let customers know that the shirt will shrink a bit when washed in warm water and dried in the dryer but understand that that can be frusterating. If you have any questions or need anything at all, please don't hesitate to shoot an email to hello@onno.com. Warmly, Elyse

Posted 3 years ago

“Great first purchase! Item exceeded expectations…great price and service! I love this tee and I will buy more! Five stars”

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Posted 3 years ago

“I misjudged my size and customer service was very easy to work with to make it right.”

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Posted 3 years ago

“Great customer service and great product at a good price”

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Posted 3 years ago

“First time ordering. Will order again.”

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Posted 3 years ago

“I’ve been looking for a reasonably priced hemp t-shirt for a while. This one is great, I love the color and the shipping is free.”

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Posted 3 years ago

“I ordered five of these t-shirts. The colors were magnificent, the fabric was silky and soft, I loved the way they felt. I had to return the shirts because of fit. I thought or had understood that the return was free, however I had to pay for return. That was the only negative thing I ran into. The credit was issued promptly to my original means of payment.”

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Posted 3 years ago

“The bamboo shirts are awesome! Nicely fitted and silky soft. Within two days of receiving my first order, I was ordering more. You get what you pay for. Give these a try, you won't regret it!”

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Posted 3 years ago

“Very pleased with shirts and especially customer service. Good value for the money.”

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Posted 3 years ago

“So much of what's on the market today is poor quality and cheaply made. Some of it is inexpensive and others quite costly. So when I saw Onno t-shirts I was a little concerned about paying this much for a t-shirt. That said, I am REALLY happy with my purchase. The t-shirts fit perfectly, and customer service is AMAZING. They do return your calls, are US made and if something is wrong, or you don't like their tee for one reason or another, their guarantee is good!”

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Posted 3 years ago

“I cannot say enough about how impressed I am with this company and the quality of their T-shirts. Their customer service is outstanding! I had a problem with one of my orders and they resolved it quickly. Their communication and service was certainly above and beyond what I expected. I would recommend them to anyone! Daniel”

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Posted 3 years ago

“I am very happy with my order. The bamboo T-shirts are fantastic.”

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Posted 3 years ago

“I was extremely disappointed and very surprised to see that the shirt was made in China. I think that you should mention that on your website. People in the U.S. right now are trying to buy products made in the U.S. The shirt is itchy because of the stitching. I was happy that my money was refunded quickly. Thank you!”

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Posted 3 years ago

Hi Joanne! Thank you so much for taking the time to offer feedback. We are so sorry if there was any misunderstanding about where our shirts are made. We have our manufacturing facilities information on the dropdown menu of our website and try to be as transparent as possible. You can read more about our production partners here: https://onno.com/factories.html Unfortunately, until the farm act passed in 2018, it was actually illegal to grow hemp in the US. Over the last couple of years, a few plantations have started to pop up around the country but as far as we are aware, there are no mills in the US to process the fibers to make textiles. I hope that helps clarify why our hemp shirts aren't made in the US. I appreciate you emailing us about the issues you were having with your shirt and it was a pleasure to process a return for you and ensure you were taken care of. Thank you for giving us the opportunity to make things right. Kindly, Narie

Posted 3 years ago

“Great customer service. Great environmentally friendly packaging.”

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Posted 3 years ago

“Extremely fast response to query on item lost in transit, immediately shipped replacement item. T-shirt is soft, high quality and just fitted enough, exactly what I was hoping for.”

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Posted 3 years ago

“Love, love, love your bamboo shirts. So beautiful and comfortable.”

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Posted 3 years ago

ONNO T-Shirt Company is rated 4.8 based on 2,290 reviews