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ONNO T-Shirt Company Reviews

4.8 Rating 2,299 Reviews
95 %
of reviewers recommend ONNO T-Shirt Company
4.8
Based on 2,299 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Returns & Refunds
Returns Process
Easy
Read ONNO T-Shirt Company Reviews

About ONNO T-Shirt Company:

ONNO makes eco-friendly t-shirts from bamboo, hemp and organic cotton.

Visit Website

Email:

hello@onno.com

Location:

2965 18th Street,
BOULDER
Colorado
80304

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I have stesdily been ordering Onno shirts to show my customers. I ordered 15 pieces recently and the shipping was $50 which is completely a rip off. Having my own company I am familiar with ups and shipping and the discounts associated with shipping. Being charged $50 shipping for 15 short sleeve (totalling roughly 7 pounds) shirts is something that really makes me look at Onno as a company and its customer care.
Helpful Report
Posted 3 years ago
Hi Jimmy, Thanks for reaching out. I'm sorry you are unhappy with the cost of shipping for your order. As mentioned when we spoke via email previously, we don't make any money off of shipping and always offer the best rate we can. For smaller quantities, the cost of shipping per shirt is higher but when larger quantities are ordered, it goes down drastically. If you shoot us another email, at hello@onno.com, we would be happy to talk about any issues you are having. Thank you for giving us the opportunity to make things right. Warmly, Elyse
Posted 3 years ago
the white shirt was too tight. The blue one fit. both were marked the same size
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Posted 3 years ago
Hi Tom! Thank you so much for taking the time to offer feedback. I am so sorry you're having trouble with one of the shirts you received. I went ahead and sent you a separate email with your replacement and I look forward to talking to you. Thank you for giving us the opportunity to make things right. Kindly, Narie
Posted 3 years ago
ONNO makes my favorite long sleeve tee. I own many! Unfortunately, so many of the shirts have been out of stock for so long! I have been assured that they will be back “soon”… but that was so long ago. Waiting…
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Posted 3 years ago
Excellent service!
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Posted 3 years ago
ONNO is a great company to work with. My shirt I ordered was too small, but I didn't really love the quality. Instead of asking me to send it back and get a refund, they refunded me and asked that I'd donate the shirt to someone else instead! Incredible move on their part.
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Posted 3 years ago
What an excellent alternative to fast-fashion! The colors are beautiful, and the customer service is outstanding.
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Posted 3 years ago
These shirts are so soft and fit well and the company is amazing to work with if you have any questions or issues. I found the shirts to be form fitting without being skin tight
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Posted 3 years ago
Fits great, feels nice on, but gin to wear under dress shirt and suit coat
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Posted 3 years ago
Great material, reasonable price
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Posted 3 years ago
Soft material but too long.
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Posted 3 years ago
Very happy with my purchase. The shirts fit great and seem to be very good quality. And a huge thanks to the customer service team, who promptly sent a new shipment to me when we had realized that the original shipment had been lost in transit!
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Posted 3 years ago
I had been looking for soft shirts that would not aggravate my fibromyalgia, I finally found them! These are a life changer for me. Thank you ONNO.
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Posted 3 years ago
Lovely shirts! I ordered 2 bamboo and one hemp, quality and color is lovely and fit is subtly flattering and comfy. Docked a star because they’re on the pricey side but I think the quality matches up, hoping these age well.
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Posted 3 years ago
I like what this company stands for and their products.
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Posted 3 years ago
Love the T-shirts. Needed to exchange and it was a very quick and easy process. Great customer service!
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Posted 3 years ago
My order was processed quickly and ONNO T-Shirt Company communicated shipping details. I love that they are made by a small business in the USA ! Finally something made in our own country and you can tell by the quality.
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Posted 3 years ago
Soft, comfy. Great fit.
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Posted 3 years ago
Excellent Tee shirt. Lovely fabric, good fit.
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Posted 3 years ago
Very soft and comfortable, but very casual. Not really a dye or finish that can be dressed up. They come with a somewhat worn look. They promised of comfort and softness are true. They are also quite long!
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Posted 3 years ago
Hi Angie! Thank you so much for taking the time to offer feedback. As a small business, it means more than you know. If you shoot us an email at hello@onno.com, we would be happy to help with an exchange or a return on your order to make sure you are 100% satisfied and happy with your shirts :) Thank you for giving us the opportunity to make things right. Kindly, Narie
Posted 3 years ago
I love the fit and feel of these shirts. Usually T shirts looks like burlap sacs on me, but Onno shirts fit and drape perfectly. They are just the right weight (I like a lighter T shirt) and they are buttery soft and high quality fabric. But I could only give 4 stars because of the colors. The colors represented on the website are nothing like the actual colors. For a $38 T shirt I felt I should get the color that is represented. I'll keep buying the black and gray shirts which are true to their colors, but I'm not sure if I'll take a chance on the others since I haven't had good luck so far. The only other complaint I have is that the collars don't seem to hold their shape that well, but I'm' experimenting with the drier and that seems to help.
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Posted 3 years ago
ONNO T-Shirt Company is rated 4.8 based on 2,299 reviews