“HIS COMPANY SEEMS TO BE A BAD JOKE !!!!! I have ordered two tyres from them, after one week I got delivery but it was just only one tire, it passed another week and still have nothing from them but just only one excuse from rude person on their phoneline about this tire "it is still in transit but they cant say where is it" !! can you believe in this ? I have to get day off my work to pick up one tire and need to get another day off my work to pick another tire if they delivery it, There is many places stationery tyre shop which can give you any tire immediately (becasue they have in the stock) at the same price tyres which you looking for and nobody will waste your time and money !!!!!! NEVER AGAIN , and SHAME ON YOU at the same price which I can get tyre in Ireland at shops you gave me a headache, stress , and waste of my time and money, TIMEWASTERS nothing else so if you can get a tyres at your local shop go there and buy dont allowed this company waste your time or money!!!!!!!!!!
Useful
Share”
“THIS COMPANY SEEMS TO BE A BAD JOKE !!!!! I have ordered two tyres from them, after one week I got delivery but it was just only one tire, it passed another week and still have nothing from them but just only one excuse from rude person on their phoneline about this tire "it is still in transit but they cant say where is it" !! can you believe in this ? I have to get day off my work to pick up one tire and need to get another day off my work to pick another tire if they delivery it, There is many places stationery tyre shop which can give you any tire immediately (becasue they have in the stock) at the same price tyres which you looking for and nobody will waste your time and money !!!!!! NEVER AGAIN , and SHAME ON YOU at the same price which I can get tyre in Ireland at shops you gave me a headache, stress , and waste of my time and money, TIMEWASTERS nothing else so if you can get a tyres at your local shop go there and buy dont allowed this company waste your time or money!!!!!!!!!!”
“Complete liars.
Missing tyres - confirmed lost by carrier. Oponeo said I had to wait 30 days. 30 days later they say oh they’ve been delivered. Well they ain’t !
See you in court.”
“I paid for 4 alloy wheels and only received 3, when i called "mick" in oponeo.ie he basically told me that i was lying, i was calling and emailing for 6 months before i got a refund for the 3 wheels and had to wait for another 4 months to get refunded for the wheel that i supposedly "stole". Complete WA***RS, do not waste your time or money with this bunch of fools”
“This is my second time to use oponeo for steel wheels and now alloys,I can not fault them,great prices with free delivery to Dublin Ireland,and they use DPD couriers and and have great tracking service.,I would highly recommend oponeo for steel wheel,alloys and tyres.”
“Ordered 4 x tyres which showed availability. After email from them to tell me they were out of stock they still displayed 100% availability.
They suggested I buy tyres at twice the price. Use advertising of out of stock items to suck in customers. Refund issued but not received yet.”
“They sold me used tyres.The tyres had road grain marks and the vent spews are clearly worn off. The tyres have been fitted and driven on a vehicle.
On contacting Oponeo and sending photos they simpy refused to agree the tyres were used.”
“Scam merchants. Take you money and don’t deliver and fake emails to say received. 3 months waiting for tyres . They always say call delivery agent . Tried but not my responsibility ..”
“What amazing muppets their Irish carrier is!
I ordered 4 tyres and their carrier DPD Ireland delivered 2 of them and then could not find the same delivery Eircode again (?) the tyres went to Athlone depot to Dublin to Athlone, to Dublin to Athlone to Dublin to Athlone and then back to Poland? At no point did DPD or Oponeo offer any useful help. Avoid if you don't have weeks to spare waiting. parcel 0134 5006 8223 69 T.”
“Oh man oh man if you are here more than likely you have been stung by these guys too. I severely appeal to anyone who's thinking of ordering from them to think again. Tyres were never shipped and like others I have to wait their policy of 30 days before refund. They know they haven't been shipped its been 23 day's already. Spoke with claims department even had to cheek to say if the tyre's arrive after I receive a refund in 2045 I will still be liable for the cost of the tyre's or have the tyre's returned at my expense. Really will never do business with them ever again I hope they go under.”
“One star its too much. Customer service its terrible. Delivery takes too much time they will send you 2 different parcel with weeks late. Don't recommend. And on their website says something and on tyres its different label”
“Oponeo's aftersales is utterly shocking. I needed to return a set of tyres and it has taken almost 2 months to sort and I still don't have my full refund. They had the tyres collected in two separate collections, one of which somehow managed to deliver a single tyre back to the tyre shop I collected from. Because of that courier error they still haven't refunded me for that one tyre even telling me THREE times on the phone that it wasn't my fault and I'd receive my refund. All this and I still have to pay a £60 fee to return the tyres.
Their tyre prices are competitive but no where near good enough to warrant the horrendous customer service they provide.”
“Shocking service. I ordered 4 new tyres. Only 3 arrived on all seperate days. I have now to take it up with the courier to find my other tyre. Will never use again. Avoid”
“This is the worst customer service i have received in years. I ordered tires by phone and the gentlemen told me that the mechanic is to receive them in in 3-4 days not making me aware of the 30 day delay policy in terms and conditions. 10 days have past and no one has the curtesy to tell me where the tires are. My car is at the mechanic, the MOT has run out and despite my consecutive calls, no one still knows when i am to receive them. They dont even make an attempt to assist in this matter or offering alternative solutions like providing other tires that are in stock. The sales rep ought to have told me that they are coming from abroad. This is unacceptable sales behaviour.”
“Have used before but never again!
Promised delivery for Thurs then changed to Friday but no delivery! Can't track deliveries, slow to respond and missed promised delivery dates. (note they used to provide tracking but don't know - what kind of company goes backward)
Seriously what else does an online tyre company do except stock and deliver??? ... and they can't get the delivery right!!!”
