“Excellent service à la clientèle! J’ai payé trop vite et ai réalisé trop tard qu’il me manquait 10 sous pour la livraison gratuite. Ils ont annulé les frais de livraison sans que je l’ai demandé. Merci”
“I received the prints I ordered from Opposite Wall in a very timely manner. The prints are fantastic quality and are so beautiful in person. They were packaged very carefully and arrived in perfect condition. I am looking forward to hanging the gallery wall I chose from Opposite Wall prints!!!”
“I had one frame that had a spot of missed stain and as soon as I left a review about it I was immediately shipped a new frame at no cost . Wonderful customer service and the frames are gorgeous !”
“My package arrived and it is empty. One of the cylinder caps is missing so I’m not sure if it fell out during shipping. I contacted the company and they shipped a replacement right away. They were professional and helpful. My replacement frames arrived today and they are perfect”
“I ordered the oak frames. They were delivered relatively quickly. One frame was slightly damaged but a replacement frame was delivered quickly after I notified opposite wall.”
Hello,
Thank you for pointing out this issue.
We are sorry you received your frames in poor condition. A customer service representative will reach out to you in the next 24 hours to help you with this issue.
Thank you for your interest in our store and have a great day!
Regards,
Opposite Wall Team
Hello Alessia,
Thank you for taking the time to leave us such a positive review!
We are very happy to know that you enjoyed your latest purchase and that you are a big fan of our Solid Oak frames!
We hope to see you again very soon!
Thank you and have a lovely day!
Best,
Opposite Wall team
Hello Karen,
Thank you for your positive feedback! We're delighted that you found our products of good quality.
Please feel free to share your walls decorated with our products by tagging us @oppositewall on Instagram!
We appreciate your support and look forward to processing your orders again in the future.
Thank you and have a lovely day!
Regards,
Opposite Wall team
Bonjour Nathalie,
Nous vous remercions pour votre retour et commentaire positif ! Nous sommes heureux que vous ayez trouvé nos produits de bonne qualité et que vous ayez apprécié votre expérience chez Opposite Wall.
Nous apprécions votre soutien et espérons traiter vos commandes à nouveau à l'avenir!
Passez un excellent weekend!
Bien à vous,
L'équipe Opposite Wall
