Opposite Wall Reviews

Name: Opposite Wall
Address: 51 Rue Louvain O, Montreal, Quebec
Rating: 4.71

4.7 Rating 2,519 Reviews

92 %

of reviewers recommend Opposite Wall

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

Visit Website

Email:

support@oppositewall.com

Opposite Wall 5 star review on 2nd October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Français

“2 of my 3 prints haven’t been delivered yet… zero updates on where they actually are or what is happening.”

Helpful Report

Posted 1 month ago

“Ordered September 28th and still has not arrived. Seems to be lost in the shipping city.”

Helpful Report

Posted 1 month ago

We’re so sorry to read this. A team member will reach out to you right away to assist. The Opposite Wall Team

Posted 1 month ago

“No package arrived after almost 1 month. No help from customer service.”

Helpful Report

Posted 1 month ago

We’re so sorry to read this. A team member will reach out to you right away to assist. The Opposite Wall Team

Posted 1 month ago

“I recieved this product bent the first time I got it. I reached out to customer service and they sent me a replacement, which took over a month, that I ended up having to pay $28 to be delivered due to UPS delivery fees and that one showed up even more bent than the first one. At that point I just cut my losses and didn't reach out to customer service again. I have so many frames from Opposite Wall and I love their frames but don't waste your time getting a photo mat shipped.”

Helpful Report

Posted 2 months ago

“Ordered frame weeks ago and still waiting”

Helpful Report

Posted 2 months ago

“These look very cheap. The oak colour is dark and not light as depicted in the picture. I could have found similar ones at ikea or the dollar store. Would love to return (which is a hassle).”

Helpful Report

Posted 4 months ago

“The prints were lovely, but arrived damaged due to completely inadequate packaging. Support team never responded to my email - would not buy again.”

Helpful Report

Posted 5 months ago

“Jamais reçu ma commande de 2 affiches”

Helpful Report

Posted 5 months ago

“Bad. Poor customer service”

Helpful Report

Posted 6 months ago

“Loved the cute minimalist styles offered, but very disappointed in the quality of both the frames I ordered and the prints. The frames had chipped paint and bubbles/uneven surfaces, and the “print” looked like the quality of those pieces of paper that come in frames when you buy them at the grocery store.”

Helpful Report

Posted 6 months ago

Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team

Posted 6 months ago

“3 orders this year - all delivered damaged. Low quality stuff. Not packed well during delivery leads to damage. Would not order from this company.”

Helpful Report

Posted 8 months ago

“The quality is terrible. I ordered a blue frame and there is bubbling in one of the corners. Also I had an issue with shipping which could be anyone's fault but the frame itself was very disappointing for the price. You can get the same thing at an ikea for $25.”

Helpful Report

Posted 8 months ago

“The frame looks pretty but it’s way too fragile and the way they’re packaged for shipping doesn’t protect the fragility of the frame (four small styrofoam corned protection and it’s just a cardboard box. First one came with a big crack, and the replacement arrived with scratches. Giving up on this order/product and requested a refund.”

Helpful Report

Posted 8 months ago

“Hi. I rejected the package when I learned there was a $76.00 USD customs fee. I'm now disputing the charge with UPS. I would have appreciated a warning about the fee. If I had known I wouldn't have ordered the frames.”

Helpful Report

Posted 8 months ago

“I gave eight frames as a gift. Today they tried to hang them. First one broke, fell off the wall and damaged the trim in their brand new house. Now what? Customer service has since resolved the issue and we appreciate their help in getting a replacement frame.”

Helpful Report

Posted 11 months ago

Posted 9 months ago

“Cheap frames and terrible return service. I was so excited for this order but after the experience I have had I would never order from you again nor would I recommend your products.”

Helpful Report

Posted 1 year ago

“I am very disappointed with the quality of the prints that were sent to me. I will never buy anything from this company again.”

Helpful Report

Posted 1 year ago

“I purchased a large order of frames and boarders. I received 4 items that were damaged. I've e mailed customer support about these damages and have had no response despite following up multiple times. One of my frame was indented with a chunk missing and 3 of the white boarders I ordered had large black marks on them. I will never order from here again. I won't be able to use these frames to display in my home due to the damages. Waste of time and money spent.”

Helpful Report

Posted 1 year ago

“I love the prints I ordered. The metal frames are not good.”

Helpful Report

Posted 1 year ago

“Not at all satisfied with my purchase and wish to return it. I have sent 2 e-mails to their supposed Customer Service and have yet to receive a reply”

Helpful Report

Posted 1 year ago

Opposite Wall is rated 4.7 based on 2,519 reviews