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Opposite Wall Reviews

4.7 Rating 2,487 Reviews
93 %
of reviewers recommend Opposite Wall
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About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

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Email:

support@oppositewall.com

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English Français
Diana P
Verified Buyer
“These look very cheap. The oak colour is dark and not light as depicted in the picture. I could have found similar ones at ikea or the dollar store. Would love to return (which is a hassle).”
Helpful Report
Posted 4 weeks ago
Anonymous
Verified Buyer
“The prints were lovely, but arrived damaged due to completely inadequate packaging. Support team never responded to my email - would not buy again.”
Helpful Report
Posted 1 month ago
Natacha T
Verified Buyer
“Jamais reçu ma commande de 2 affiches”
Helpful Report
Posted 2 months ago
Lauren E
Verified Buyer
“Bad. Poor customer service”
Helpful Report
Posted 3 months ago
Anonymous
Verified Buyer
“Loved the cute minimalist styles offered, but very disappointed in the quality of both the frames I ordered and the prints. The frames had chipped paint and bubbles/uneven surfaces, and the “print” looked like the quality of those pieces of paper that come in frames when you buy them at the grocery store.”
Helpful Report
Posted 3 months ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 3 months ago
Anonymous
Verified Buyer
“3 orders this year - all delivered damaged. Low quality stuff. Not packed well during delivery leads to damage. Would not order from this company.”
Helpful Report
Posted 4 months ago
Rubina H
Verified Buyer
“The quality is terrible. I ordered a blue frame and there is bubbling in one of the corners. Also I had an issue with shipping which could be anyone's fault but the frame itself was very disappointing for the price. You can get the same thing at an ikea for $25.”
Helpful Report
Posted 4 months ago
Jinah C
Verified Buyer
“The frame looks pretty but it’s way too fragile and the way they’re packaged for shipping doesn’t protect the fragility of the frame (four small styrofoam corned protection and it’s just a cardboard box. First one came with a big crack, and the replacement arrived with scratches. Giving up on this order/product and requested a refund.”
Helpful Report
Posted 5 months ago
Kristin M
Verified Buyer
“Hi. I rejected the package when I learned there was a $76.00 USD customs fee. I'm now disputing the charge with UPS. I would have appreciated a warning about the fee. If I had known I wouldn't have ordered the frames.”
Helpful Report
Posted 5 months ago
Diane W
Verified Buyer
“I gave eight frames as a gift. Today they tried to hang them. First one broke, fell off the wall and damaged the trim in their brand new house. Now what? Customer service has since resolved the issue and we appreciate their help in getting a replacement frame.”
Helpful Report
Posted 8 months ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 6 months ago
Casey S
Verified Buyer
“Cheap frames and terrible return service. I was so excited for this order but after the experience I have had I would never order from you again nor would I recommend your products.”
Helpful Report
Posted 8 months ago
Colby B
Verified Buyer
“I am very disappointed with the quality of the prints that were sent to me. I will never buy anything from this company again.”
Helpful Report
Posted 1 year ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 1 year ago
Jessica C
Verified Buyer
“I purchased a large order of frames and boarders. I received 4 items that were damaged. I've e mailed customer support about these damages and have had no response despite following up multiple times. One of my frame was indented with a chunk missing and 3 of the white boarders I ordered had large black marks on them. I will never order from here again. I won't be able to use these frames to display in my home due to the damages. Waste of time and money spent.”
Helpful Report
Posted 1 year ago
Alexandra R
Verified Buyer
“I love the prints I ordered. The metal frames are not good.”
Helpful Report
Posted 1 year ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 1 year ago
Carol H
Verified Buyer
“Not at all satisfied with my purchase and wish to return it. I have sent 2 e-mails to their supposed Customer Service and have yet to receive a reply”
Helpful Report
Posted 1 year ago
Brianna V
Verified Buyer
“The frames are extremely fragile and flex a lot. The back fasteners keep popping out. I am very disappointed with my purchase.”
Helpful Report
Posted 1 year ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 1 year ago
Anonymous
Verified Buyer
“Quality wasn’t what I expected”
Helpful Report
Posted 1 year ago
Marie-Pier L
Verified Buyer
“order was dammaged, tried emailing you 4 times and contacting you through facebook no answer very disappointed”
Helpful Report
Posted 1 year ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 1 year ago
Lucile L
Verified Buyer
“Ma commande a ete recue incomplete, 11 jours apres avoir demande une investigation, toujours aucune proposition de m'envoyer les elements manquants, aucun remboursement, aucune nouvelle. J'hesite a renvoyer toute ma commande. Tres tres tres decue du service....”
Helpful Report
Posted 1 year ago
Bonjour, Nous sommes sincèrement désolés d'apprendre ceci. Il nous fera plaisir de rectifier la situation rapidement, un membre de l'équipe vous a d'ailleurs déjà contacté par courriel :) N'hésitez surtout pas à contacter notre service à la clientèle pour n'importe quel problème lié à vos commandes, nous sommes disponibles pour vous aider rapidement ! L'équipe Opposite Wall
Posted 1 year ago
Annisa V
Verified Buyer
“The shipping and delivery service was slow. The frame and poster did not meet my expectations. I saw many advertisements of this company on social media but I'm very disappointed in the products.”
Helpful Report
Posted 1 year ago
Hello, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 1 year ago
Opposite Wall is rated 4.7 based on 2,487 reviews
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