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Opposite Wall Reviews

4.7 Rating 2,488 Reviews
92 %
of reviewers recommend Opposite Wall
Read Opposite Wall Reviews

About Opposite Wall:

Made for everyday visionaries

Opposite Wall is a home decor and design studio based in Montreal, Canada. We believe everyone deserves a living space that reflects their personality and sparks inspiration on the daily. Whether you’re living in a studio downtown or a house in the country, the home is a canvas for expressing your unique view of the world. Our wide selection of prints is designed to help you display every side of who you are.

Driven by creativity

Each month, our in-house designers delve into a new artistic universe, creating original collections that speak to a vast array of styles. From trend-conscious posters to timeless prints, our ever-growing list of artworks represents the tireless work of a small group of dedicated artists.

An eye for sustainability

Nothing is more important than the planet we call home. From SFI-certified paper to FSC-certified oak for our frames and accessories, we’ve invited Mother Nature along on each step of our production process. Plus, we donate part of our proceeds to One Tree Planted, an environmental initiative that help preserve and protect the planet.
Our reviews are now posted on Reviews.io, all reviews on Trustpilot.com will not be managed.

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Email:

support@oppositewall.com

The frame does not look like the photos. It is not a bright gold as pictured. It is very dark and worn looking. The plexiglass came with a few scratches and scuffs already. I purchase this frame on sale and it still isn’t worth the price that I paid. You can purchase quality frames with real glass for the same price, I do not recommend this company at all.
Helpful Report
Posted 1 year ago
Why am I being solicited for a review before even receiving the product? The shipping timelines are very long and there have been no updates.
Helpful Report
Posted 1 year ago
Disappointed with the quality of the prints. Some colors differ from what was shown on the website. Returns are complicated and costly. Would not buy again or recommend.
Helpful Report
Posted 1 year ago
One of the metal fasteners was missing, any price is to expensive for getting faulty products.
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Posted 1 year ago
Way too expensive, 8 by 10 inch for 70 $$ is not worth the price
Helpful Report
Posted 1 year ago
I have requested a return for my purchase. Part of the reason for the return request is that the frame is not performing as expected. After carefully removing the film from the acrylic and placing my art in the frame, I noticed a lot of particles between the acrylic and the art. I removed the art and dusted the acrylic; this scratched the acrylic. Using a feather duster, I tried to clean the frame and the acrylic but to no avail. Particles still remain, as the frame seems to be shedding small pieces of wood. I purchase three two-packs and would like to return the entire shipment. I will leave it to your discretion if you choose to refund all or a portion of my purchase.
Helpful Report
Posted 1 year ago
Hello, Thank you for your feedback and for bringing this to our attention. We place a high value on providing you with a service that meets your expectations, and we sincerely apologize for the inconvenience. A customer service representative has already contacted you to assist you with this problem. Thank you for your interest in our store, and have a pleasant day! Regards The Opposite Wall Team
Posted 1 year ago
Really disappointed with the return process and policy of opposite wall. Especially given the nature of the product, a frame often has to be taken out of the box to see if it and works in a space. To not accept a return with all of the original packaging minus the plastic that the frame was wrapped in makes no sense and would never make me return to try another product. Taking photos, along with measuring and weighing the package is an outdated method that is far too much work on the customer. Will not be returning to this company.
Helpful Report
Posted 1 year ago
Incapable de rejoindre le service à la clientèle pour un retour. J’ai envoyé 3 courriels et aucun retour du service à la clientèle. Plus jamais je vais faire affaire avec ce magasin
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Posted 1 year ago
Delivery was good and the product was delivered without damage.
Helpful Report
Posted 1 year ago
Hello, Thank you for your feedback and for bringing this to our attention. We place a high value on providing you with a service that meets your expectations, and we sincerely apologize for the inconvenience. A customer service representative has already contacted you to assist you with this problem. Thank you for your interest in our store, and have a pleasant day! Regards,
Posted 1 year ago
5 Tout fût parfait,de la commande jusqu’à la livraison
Helpful Report
Posted 1 year ago
Delivery has been delayed for 2 months and no one will reply to me
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Posted 1 year ago
Hi Sarah, We are sincerely sorry about this situation and we would like to make this right by you! A member of our team has already reached out via email to rectify this bad experience. We hope we can find a way to gain your trust back! The Opposite Wall team
Posted 1 year ago
This is the second time I’ve purchased these wall clings… this time they came without a transfer sheet, and they’re unusable. Impossible to put onto the wall straight and without tearing the decal.
Helpful Report
Posted 2 years ago
Hello Jillian, Thank you very much for your review and for pointing out this issue to us. We attach great importance to offering you a service that is perfectly suited to your expectations, and we are sincerely sorry for this inconvenience. A customer service representative has already reached out to help you with this issue. Thank you for your interest in our store and enjoy your evening! Best, Opposite Wall team
Posted 2 years ago
Opposite Wall is rated 4.7 based on 2,488 reviews