“Arrived quickly but corner is separating. Needed this as a gift so was time sensitive and did not return and was able to fix with super glue. But definitely was sent damaged goods.”
Hello Bethany,
We are sorry that you have received a damaged item. A customer service representative should have reached out to you. We hope the resolution provided was satisfactory.
Thank you for understanding,
Have a good day!
Opposite Wall Team
“Love the prints I recently purchased from Opposite Wall! They arrive well-packaged and within the timeframe expected. I will definitely consider ordering from here again. Would love to to see some options in the future for adding matting to the frames!”
“prints were exactly as advertised and look amazing. we purchased 5 different ones of various sizes to create our gallery wall and are very happy with them. Will definitely purchase more.”
“I recently found Opposite Wall when looking for frames for some large prints I had ordered from an artist. They had exactly what I was looking for - light wood (FSC certified is a major bonus!) and large enough that I could also matte the prints. The price was amazing - especially since my only other option would have been custom frames which are expensive. Customer service is fantastic too, I ordered on my phone and missed the spot to put in the promo code and after I reached out to them via email I had a quick response and a refund within days for the promo. Will definitely shop here again and recommend to friends.”
“Excellent service à la clientèle. Ma commande initiale est arrivée brisée et vous n'avez pas hésité à m'en renvoyer une autre complètement gratuitement. Bien vu d'avoir ajouté un collant "fragile" sur le 2e envoi. Ça a fonctionner, et c'est parfait! ❤️”
“It's a beautiful frame! love it! I guess my only complaint would be that it's plexi-glass and not real glass. I guess that's why these frames are so affordable though.”
“Really happy to support a local business that has figured out the right balance of quality, ease of use, and design with price. I like the 18x24 dark oak frames a lot!”
“We worked with opposite wall to style our ensuite bath into a beautiful spa get away during these hard lockdown times in Ontario! Their prints and frames did not disappoint! Opposite Wall delivered beautiful, good quality art and frames that really added to the special ambiance we were searching for. Truth be told we could have picked so many prints! It was hard to narrow down our choices, but we are so happy with our selection in the end! The shipping and handling was timely and came just as expected! They really surpassed our expectations and helped make our place a home — We will definitely be shopping here to decorate our @d.kay_decor home again!! Thanks!”
