Optical Express Reviews

"Their professionalism was evident from our very first interaction, and their responsiveness ensured that my withdrawal issue was resolved seamlessly, quickly, and with total transparency. They didn't just fix the problem, they made me feel heard, respected, and well-cared for at every turn. I genuinely and deeply appreciate their outstanding assistance, and I would highly recommend them to anyone in need of reliable support."

"I lost my entire life savings in less than thirty days and found myself completely locked out from accessing any of my funds. The situation felt hopeless. I contacted Mrs. Francesca and her team, and despite the complexity of the problem, they remained calm, attentive, and determined. Their expertise and constant communication gave me a glimmer of hope, and eventually, I was able to regain control of my account. Though I recovered my money, the emotional toll of the experience still lingers."

"REAL LIFE CHANGING\r\n\r\nHad my lens surgery done with Dr. Dimitris Kazakos in Birmingham. Everything went really well. He is really caring, even sending me a message the next day for aftercare, it was touching. Thanks Dimitris. The whole team has been really nice, friendly, helpful and professional, especially Tanya, she made me feel even more relaxed. The receptionist made me feel very welcoming too. The whole atmosphere was just been great and comfortable.\r\n\r\nThe treatment went really well, I didn\u2019t feel any pain or discomfort at all. The next day I woke up and checked my phone first thing as I do every day and it\u2019s a WOW WOW WOW I can text without my reading glasses even though it\u2019s still a bit blurry but I\u2019m sure this is a good sign. Went back for a check up later on the next day and it went well too. Really got my money worth it. I urge and recommend people to get them done because it\u2019s real life changing. Thanks again"

"REAL LIFE CHANGING\r\n\r\nHad my lens surgery done with Dr. Dimitris Kazakos in Birmingham. Everything went really well. He is really caring, even sending me a message the next day for aftercare, it was touching. Thanks Dimitris. The whole team has been really nice, friendly, helpful and professional, especially Tanya, she made me feel even more relaxed. The receptionist made me feel very welcoming too. The whole atmosphere was just been great and comfortable.\r\n\r\nThe treatment went really well, I didn\u2019t feel any pain or discomfort at all. The next day I woke up and checked my phone first thing as I do every day and it\u2019s a WOW WOW WOW I can text without my reading glasses even though it\u2019s still a bit blurry but I\u2019m sure this is a good sign. Went back for a check up later on the next day and it went well too. Really got my money worth it. I urge and recommend people to get them done because it\u2019s real life changing. Thanks again"

"Paid for lifetime aftercare was provided with 12 months of telling me to give the eye time to settle. It didn't, I went blind they didn't help me.\nI lost my job, my sight, my mind. \n\nNHS fixed me almost 6 years later."

"Would not recommend using Optical Express for this surgery.\r\nI had the LASIK surgery which I found traumatic from start to finish.\r\nThe suction cup lost suction twice which was advised by the surgeon \u2018down to a potentially faulty suction cup\u2019 and as a result can bruising of the eye for 3 weeks.\r\nThe bruising was so bad that I had to wear sunglasses when out as I was scaring the kids.\r\nThey advised me at no point that this would potentially happen.\r\nThey also made no mention of the burning flesh smell that I would experience during the laser of the eye.\r\nIf I knew what I would have to go through then I would not of had the surgery.\r\nHaving made Optical Express aware of my experience they provided no explanation and refused to do anything other then apologise my experience was a bad one.\r\nVery unprofessional company."

"Would not recommend using Optical Express for this surgery.\r\nI had the LASIK surgery which I found traumatic from start to finish.\r\nThe suction cup lost suction twice which was advised by the surgeon \u2018down to a potentially faulty suction cup\u2019 and as a result can bruising of the eye for 3 weeks.\r\nThe bruising was so bad that I had to wear sunglasses when out as I was scaring the kids.\r\nThey advised me at no point that this would potentially happen.\r\nThey also made no mention of the burning flesh smell that I would experience during the laser of the eye.\r\nIf I knew what I would have to go through then I would not of had the surgery.\r\nHaving made Optical Express aware of my experience they provided no explanation and refused to do anything other then apologise my experience was a bad one.\r\nVery unprofessional company."