Optimum Health & Kolya Reviews

Name: Optimum Health & Kolya
Address: 203 7125 109st, 203 7125 109st, Alberta
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Optimum Health & Kolya

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Optimum Health & Kolya:

Since 1994, Optimum Health Vitamins has served the Edmonton area as a family owned and operated collection of specialty health stores. The inception of Kolya, our sister company, in 2002 furthers our reach as a prime source of plant-based and organic skincare & beauty products for the Edmonton area. Over the years, our humble beginnings blossomed into the passionate locally-operated community we are today.

Visit Website

Phone:

1.844.259.8590

Email:

hello@optimumhealth.ca

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Optimum Health & Kolya 5 star review on 8th September 2023

Leona M

Optimum Health & Kolya 5 star review on 5th September 2023

Vera Z

Optimum Health & Kolya 5 star review on 4th September 2023

Erika C

163

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I appreciate the ability to shop online and then pick up in-store. As I walk for most errands, being able to pick up items at my local (Edmonton - Downtown) store makes a big difference in my life. Thank you for providing this service.”

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Posted 3 years ago

“I ordered from Kolya Naturals and it arrived the next week very well packaged and with samples which were very nice. I will certainly order from them again. Thank you Kolya Naturals.”

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Posted 3 years ago

“I recently placed an order with Kolya Naturals for the first time. I had an issue with my order due to a manufacture defect-no fault of their own. The issue was resolved beyond my expectation. The customer service team responded to my emails immediately and were very friendly. Highly recommend!”

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Posted 3 years ago

“Beautifully packaged, fantastic products, extremely quick turn around time!! Just a wonderful place to get the best products and phenomenal customer care!!! Thank you for being an Alberta based online store! I only wish I was closer to take advantage of your refilling station for my Routine deodorant!!”

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Posted 3 years ago

“The shipping was fast. And the packaging was great! I also got some small freebies! Yay! I would recommend this store!”

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Posted 3 years ago

“I purchased CIVIL face masks from Kolya Naturals. I was extremely shocked and impressed with their service. I received my masks quickly and the packaging was absolutely beautiful. The product is top notch. Very pleased and will be shopping with them again soon.”

Optimum Health & Kolya 5 star review on 20th February 2022

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Posted 3 years ago

“This is the first product that I have tried from the Pura Botanicals line. Looking forward to trying more. The service from Kolya is the best. Fast, efficient, and easy. Thanks. I am looking forward to my next order.”

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Posted 3 years ago

“Appreciate the service provided on the Graydon products. Judy”

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Posted 3 years ago

“The mail order service is so quick! It’s amazing! I even clicked on the wrong address information 🤦🏼‍♀️ But they reached out personally to assist me. Thank you so much.”

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Posted 3 years ago

“Great shipping - ultra fast!”

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Posted 3 years ago

“I love shopping Kolya!! Not only is the product reliable and beautiful but I love the packaging! They always send a beautiful little card and some samples of chocolate. Feels like a reward for shopping herb smart! I am always happy with my orders!”

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Posted 3 years ago

“Well packed fast delivery”

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Posted 3 years ago

“Since I live in Edmonton, I can go to the store physically anytime I want, but since the lockdown, I have been shopping online almost exclusively. NOBODY on the planet cannot beat the way the Kolya packs and ships - fast and so much love with generous samples, just so beautiful. I honestly don't feel like shopping from anybody else, but there are certain products they don't carry - I should convince them to start carrying my must-have items! :)”

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Posted 3 years ago

“Easy website, quick delivery.”

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Posted 3 years ago

“Whenever I go in the store everyone is helpful and is very knowledgable.”

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Posted 3 years ago

“Love to order my products at Kolya! The packaging is made with such care! Makes me feel like i've just receive a gift i paid for myself. ;)”

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Posted 3 years ago

“Love the osea products and very pleased that kolya offers them in Canada. The only point of the transaction I am much less pleased about is the packaging and the non eco-friendly way of doing it. It wasn't done in an eco-friendly with over packaging,easy packaging and with samples I do not need so simply threw away. I know it's all to make us buy other products and it's marketing but you should maybe have an option when we purchase to ask if we want samples or not. Plus maybe not use styromousse to isolate or protected. So many other options now.”

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Posted 3 years ago

“Excellent products and customer support. I received my order and realized an item I had ordered in multiple was only placed once. Within 30 minutes of emailing to inform of the simple mistake, I had shipping confirmation for the remainder of my order. Highly satisfied with my purchases, hard to find items of the finest quality.”

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Posted 3 years ago

“The customer service is INCREDIBLE, fast shipping, beautifully and carefully packaged, and of course the amazing selection of natural high quality skin care products. I will be purchasing from Kolya repeatedly. Thank you!!”

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Posted 3 years ago

“Loved my experience with Kolya Naturals! My order came really quick to Montreal, the packaging was so cute and thoughtful, and the customer service team was extremely quick and helpful in regards to answering some questions I had. Will definitely be ordering again!”

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Posted 3 years ago

Optimum Health & Kolya is rated 4.9 based on 2,080 reviews