“I started on the lcd chocolate and latte flavours as a pre operation preparation, I enjoyed the flavours of these. I purchased the vlcd because it was cheaper i have the chocolate and expresso to not be as full flavoured and watered downed
Could I please buy my original lcd flavours in bulk but not the mixed flavour box
Regards
Raelene Wright
0411 051 500”
Hi Raelene, thank you for taking the time to share your feedback. We're sorry to hear the VLCD Chocolate and Espresso flavours weren't to your liking.
Please reach out to our Customer Service team at customerservice@optipharm.com.au and they’ll be happy to assist with your enquiry.
We appreciate your feedback and look forward to helping you further. 😊
Hi Helen, we're sorry to hear you're feeling disappointed and haven’t seen the results you were hoping for just yet. We’d love the opportunity to support you further on your journey. Please reach out to our Customer Service team at customerservice@optipharm.com.au
so we can assist you directly. We're here to help!
“What I like about Optislim - 350ml makes good-size drink. Many others are only 200ml.
I wish I could say I liked the flavours but they are much too sweet for my taste. I cannot drink the coffee one. But thanks anyway.”
“Unless you use a blender, Optislim powder does not completely dissolve, leaving chunky bits and a grainy texture. The chocolate tastes pretty good, but whoever thought that the strawberry flavour is palatable needs to seriously assess their own taste receptors. I have used various protein powders for decades and found most chocolate and strawberry variants to be far more palatable.”
“Confusing. Just started Optiman. As per instructions, 3 scoops @ 56gms doesn’t make 14 meals per 784 gram packet. Are the instructions wrong. Like I said, confusing.”
“I’m concerned that the company does not take any responsibility of their product once it leaves the warehouse. I was not home when my order was delivered and I called Optislim to ask for proof of delivery to ensure they had delivered it to a safe location and not left it at my mailbox, which is not in view of the house (I live at the end of a long driveway). I was informed to check with Australia Post as it’s not something Optislim can follow up on. Very annoying”
“I ordered 2 boxes of vanilla, 1 of Strawberry and 1 of coffee, all the platinum range..unfortunately whether I mix it with skim milk or water, it tastes terrible. All 3 flavours. I usually find I prefer the vanilla than any other flavour with different brands I've tried in the past, but I'm sorry, with Optislim I don't like any of them. They're barely drinkable, I'm gagging before I can drink 200ml of it. And the Strawberry came with only 20 sachets not 21. One less I have to drink though so I guess I should be thinking of that as a bonus not a loss! I'll never order Optislim again, sorry. Wishing I didn't waste so much money.”
“I bought the Optiman shake because it is gluten free.
What I did not realise was the milk content of the powder, being lactose intolerant I had several severe reactions which made me very unwell.”
“Not for me i feel nauseous as i drink these,tried 3 different flavours and cant tolerate any of them.
They dnt keep you satiated at all maybe for 2 hours max”
“Ordering a packaged set is an annoying experience. In both instances I have received notifications post-ordering that items aren't available and have been removed from the order. I don't understand why they are available for order if you cannot supply them, or placed on back order for later delivery like every single other company does.”