“I’ve placed many orders with you and have always been happy with my deliveries. Except I have not received one of my contact lens orders. I have left a message on the company voicemail a while ago. Still have not heard from anyone.”
“This is my second shopping. The orders’ confirmations were not always received after the orders were made, but the shipments always arrived on time. Good shopping experiences. I'll be back again.”
“Tracking an order is non-existent on the website. The status says complete and there is no way you can see the delivery date, or where the order is. I had to create an IT ticket only to find out that the order is being shipped by Alcon and there is no tracking info available, or when the order will be shipped. Then suddenly it was delivered without any notice. I will not order again unless tracking is available.”
