ORGANIKthings Reviews

Name: ORGANIKthings
Rating: 3.91

3.9 Rating 151 Reviews

72 %

of reviewers recommend ORGANIKthings

3.9

Based on 151 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email

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ORGANIKthings 5 star review on 17th August 2021

Michael Basty

ORGANIKthings 5 star review on 18th July 2021

Judith Van Dyke

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Here is the history of my order. Order placed with and confirmed by organikthings.com Friday 10/21/2022. 2-5 business-day shipping promised. Monday 10/24, the next business day, charge posted to credit card. 10/27 email sent to cancel order. Email is the only contact mechanism provided by seller. Form letter received same day. No real info provided. Refund requested by reply email 10/27. Refund requested again 10/29 and again 11/1. Same form letter response on 11/1. I did a whois to find out where the site is hosted so that I could track down the owner. Whois supplied the info including hosting service in Florida. I contacted them and they replied on 11/2 that the hosting info is false and that the site is actually behind a reverse proxy server run by Cloudflare. This alarmed me. So, I initiated a dispute with my credit card and also requested the true info from Cloudflare. At no time has the status page at organikthings indicated that the items I ordered have been shipped. You may wish to consider whether you want to do business with this site. I wish I had read the other reviews here before ordering merchandise from organikthings.com.”

Helpful Report

Posted 1 year ago

“I was happy with some of the products I received, but, unfortunately, I received two packages of a liniment instead of two bags of shelled hemp hearts, and I have been unable to receive a reply to multiple email and text messages about the problem which I sent up to two weeks ago. Calling the phone number doesn't allow connection with anyone, either; so I will be using a different source for that product in the future. Also, there was some fragrance in the Natracare pads which are supposed to be perfume-free, so I will be searching for another source for those, as well. I haven't gotten around to using the other products yet.”

Helpful Report

Posted 1 year ago

“I am very happy with the product but 3 of the jam jars I ordered arrived cracked and the first time I reached out to the company, they never responded. The second time, they responded, once I threatened to retract my payment, but they never followed up with me. They said they are having issues with their email so I will give them one more shot otherwise I would not use this company.”

Helpful Report

Posted 1 year ago

“Bought items and got email on May 12 stating it was on it's way. Said 5-15 business days (latest June 3rd) On June 1st I realized something wasn't right as it was going out by UPS...and they get it done. UPS tracking didn't recognize the number. So I emailed company (couldn't get a person or leave a message) and got back an auto email stating "good news, your order has been shipped". So in actuality it was never shipped May 12. So their solution to the problem of it being 3 weeks before it was really shipped, was not to expedite it to me faster, but send it the original way and have me wait again. I get it. The pandemic makes it tough and they are probably busy little worker bees trying to keep up. But what they needed to do was admit the mistake and get it to me fast. Not send me an auto email about it being shipped that day. There is time for automation and there's time for customer service. They just lost a customer.”

Helpful Report

Posted 3 years ago

“Selling outdated crackers.”

Helpful Report

Posted 4 years ago

We have let you know before sending that it is expiring soon and we got a response to send. We're sorry about the miscommunication. We still offered free shipping or partial refund if you'd like to keep. Please contact us if you still have any problem! Thank you so much.

Posted 4 years ago

ORGANIKthings is rated 3.9 based on 151 reviews