Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.80

4.8 Rating 610 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 18th May 2025

Ashleigh

Oricom International Pty Ltd 5 star review on 12th May 2025

Frank Varga

Oricom International Pty Ltd 5 star review on 17th April 2025

Mark Hughes

Oricom International Pty Ltd 5 star review on 15th April 2025

Andrew F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been very happy with our baby monitor and when we did start to have some minor issues with it within the warranty period, customer service had replacements parts sent to us within a couple of days.”

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Posted 5 months ago

“Very helpful, understood my issue and sorted immediately”

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Posted 5 months ago

“Several times I needed phone help as the tyre pressure was not responding. the assistance given over the phone was very good and although took many hours over 3 calls the patience shown by the operator was appreciated.”

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Posted 5 months ago

“Friendly and helpful staff”

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Posted 5 months ago

“Excellent customer service. Promptly replaced my UHF when it stopped working.”

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Posted 5 months ago

“I bought a baby monitor 3ish years ago with my first born. Had to replace the camera twice due to a faulty port, also have had to replace the battery this year. Just bought a second camera for next child. The monitor had a knock from the baby (nothing extreme) same issue, faulty port. Known fault of this model. Have had loads of issues with this set up and paid, received replacement items over the 3 years. Monitor is only 4 months out of warranty and I’ve had to purchase a new one due to flaws in the ports. Terribly disappointed that I’ve had to fork out money again for a known flaw for a model that isn’t even on the market anymore and paying a fair amount for stock that would just be eventually going to landfill. Thumbs down Oricom. Mums beware. And if something starts breaking in the first year. Demand a refund and pick another system.”

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Posted 5 months ago

“Fast efficient friendly service. Had a fault with antenna it was replaced after sending photos of problem. UHF works great.”

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Posted 5 months ago

“As soon as we found we had a problem with our new two-way unit, they did not hesitate to get another new two-way unit quickly freighted to us for exchanging. Very happy with the after sales service provided.”

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Posted 5 months ago

“Extremely prompt reply and action to resolve an issue.”

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Posted 5 months ago

“Oricom went well above and beyond in its approach to solving what turned out to be an extremely minor issue in the operating instructions not stating to put "location" feature turned "on" with the reversing camera I purchased. Oricom even went to the trouble of sending a replacement unit on their own volition with ease to ensure it was not a problem within the original unit. Very helpful discussions with the Australian tech staff flushed out the issue. I highly recommend dealing with this company. John. L”

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Posted 5 months ago

“Very helpful customer service, thanks”

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Posted 5 months ago

“Thank you for the prompt replacement and follow-up. Much appreciated for my 80 yr old Mum.”

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Posted 5 months ago

“We had an issue with a hand set and we tried a few things over the phone with help desk. This didn’t work so they sent a replacement hand set and we received it in only a few days. Amazing support thank you”

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Posted 5 months ago

“Exceptional customer service!”

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Posted 5 months ago

“Oricom customer service is excellent.”

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Posted 5 months ago

“Excellent customer service”

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Posted 5 months ago

“Great service before and after purchase. I had some question on a product and Support were extremely helpful and talked me through my concerns. Love the products.”

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Posted 5 months ago

“Belated response I know, but thank you for your support in replacing my UHF microphone and cable. Your acknowledgement of my problem and prompt response was much apprciated.”

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Posted 5 months ago

“Daniel ,your rep was amazing and top notch service .”

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Posted 5 months ago

“They have responded to my enquiries Quickly & fixed problem.”

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Posted 5 months ago

Oricom International Pty Ltd is rated 4.8 based on 610 reviews