Oricom International Pty Ltd Reviews

Name: Oricom International Pty Ltd
Address: Unit 1 / 4 Sovereign Place, South Windsor, New South Wales
Rating: 4.80

4.8 Rating 610 Reviews

95 %

of reviewers recommend Oricom International Pty Ltd

About Oricom International Pty Ltd:

At Oricom, our driving desire is to keep people connected at every stage of life. Founded in 2003, we are a 100% Australian-owned company specialising in communication.
At Oricom, we are proud to be a signatory of the Australian Packaging Covenant, a unique initiative between government, industry, and the community, set up to divert packaging waste from landfill. This commitment to sustainability is just one of the ways we strive to be a responsible and environmentally conscious company.

Visit Website

Phone:

0245748888

Email:

support@oricom.com.au

Location:

Unit 1 / 4 Sovereign Place,
South Windsor
New South Wales
2756

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Oricom International Pty Ltd 5 star review on 17th April 2025

Mark Hughes

Oricom International Pty Ltd 5 star review on 15th April 2025

Andrew F

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was very pleased with the customer support to troubleshoot and then replace the battery of our baby monitor.”

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Posted 3 months ago

“Customer service I cant fault. We worked through the problems. They ended up sening replacement parts. Works fine. Thank you.”

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Posted 3 months ago

“10 out of 10 for customer support Something strange and intermittent is happening with my TPMS and the folks at Oricom are bending over backwards to help! I wish after sales support was as good from all other vendors!”

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Posted 4 months ago

“Customer service was awesome. Can't thank you enough for your help.”

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Posted 4 months ago

“I contacted Oricom because one of the radios I purchased would not work due to a faulty battery.The customer support lady Janet Salama handled the enquiry with a cheery demeaner and was very professional and assured me a replacement battery was on its way to me. I live in Western Australia so I am still waiting for the battery. I found it very easy to deal with Oricom.”

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Posted 4 months ago

“Helpful support staff and no-fuss warranty repairs that kept our product up and running nice and quickly. Thank you.”

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Posted 4 months ago

“It was quick and accurate”

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Posted 4 months ago

“Product: BSM888X (Best Battery Monitor on the market!) Oricom Customer Support: Daniel Issue: Non responsive product, just out of Warranty Outcome: Daniel displayed exceptional customer skills in listening to my concern, assisting me in a friendly, caring and reassuring manner to overcome the issue successfully all while keeping me informed continiously on the progress of the matter. An exceptional, outstanding example of orivcom's dedication to providing brilliant customer service!!”

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Posted 4 months ago

“Staff sounded bored and lacked energy. Process was explained, but had to question a few times to get clear understanding.”

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Posted 4 months ago

“I dealt with Bobbie Cable from customer support when I was unable to make the AC charger charge my new hand held UHF CB unit, and she posted a replacement part very promptly in order to help me out. As it turned out the unit wasn’t faulty -it was my mistake as I was trying to put the AC cord into the headset jack. I have subsequently returned the whole replacement unit today and she has been extremely patient and helpful throughout the whole process. I can’t recommend her and Oricom highly enough.”

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Posted 4 months ago

“Very helpful and sorted out my issues with very little fuss. Great product and great after sales service. Thanks Daniel”

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Posted 4 months ago

“Very ezy to understand. Very knoligable people.”

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Posted 4 months ago

“Bobby was excellent, walked through everything on the phone. Very patient and helpful. Fixed my issue, great service.”

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Posted 4 months ago

“Thankyou for your support for my enquiry. It was handled very well”

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Posted 4 months ago

“I organised an order today with Hayley and I’ve gotta say that she was extremely helpful and a very pleasant girl which made dealing with her a great experience”

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Posted 4 months ago

“Purchased a baby monitor. Within a few days off using it I detected it was faulty and did not do what they claimed it would do. After several phone calls and ignored emails regarding a return of the product they have informed me regardless if it is faulty I have to pay for return shipping (no reimbursement) and potentially a $15 restocking fee so I’m out of pocket $30+ for a defective item through no fault of my own. Their customer service is shocking too. Would not buy another Oricom product and will sing it from the rooftops.”

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Posted 4 months ago

Hi Tash, Thank you for getting in touch. We understand that you've spoken with our Support team earlier today, and they’ve advised you to return the monitor for testing and further processing. If you have any additional questions or concerns, please don’t hesitate to reach out to our Support team again. Best regards, The Oricom Baby Care Team

Posted 4 months ago

“Awesome customer service the lady ( Bobby ) was very helpful and guided me through the entire process of recalibrating my tyre pressure monitor”

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Posted 4 months ago

“plesant & helpful”

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Posted 4 months ago

“the service was brilliant and super speedy.”

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Posted 4 months ago

“Good communication and advice”

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Posted 4 months ago

Oricom International Pty Ltd is rated 4.8 based on 610 reviews