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Orranje Performance Ltd Reviews

5.0 Rating 3,129 Reviews
100 %
of reviewers recommend Orranje Performance Ltd
Company Reviews Product Reviews
413
 Questions Insights Metrics Info
5.0
Based on 3,129 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Orranje Performance Ltd Reviews

About Orranje Performance Ltd:

Created for MINI enthusiasts by MINI enthusiasts who have a strong desire to bring top quality performance and styling products to the MINI market. Orranje offer quality and affordable parts, with an aim to help you build your ideal MINI.

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Email:

info@orranje.co.uk

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Graham Peters
Verified Buyer
“Two interactions. One wrong springs sent. Second M7 scoop in carbon for £20 (since research this is probably a pricing mistake) extra failed their quality control? Appreciate the refunds but wonder if Orranje are now too big or make too much money to care about the individual consumer. Lucky them.”
Helpful Report
Posted 3 years ago
Hi Graham, Sorry that you feel this way. In reply to your comments; The lowering springs were supplied incorrectly, but jn the correct box by the manufacturer. We resolved this mistake quickly, with a return and full refund, as you didn't want replacements sent to you. The second order for the M7 scoop, we spotted prior to sending, so this didn't fail our quality control, as we stopped it from reaching you. We notified you straight away that the scoop was warped, and would not fit correctly, and offered options of a refund or an exchange for a similar product, as this was the last one in stock. You chose the refund, which was actioned immediately. I feel that your comments are a extremely unfair considering. We put customers ahead of profit every time, and we will do everything we can to ensure a positive experience. In response to your comment about Orranje being too big; we are a company run by a single person. Both mistakes were caused by the manufacturers, who are human too, and unlike other sellers, I do physically check every product before despatch, and do test fit items when possible, to ensure they are reaching you as I would expect them to reach me. I feel like I did everything I could in both situations, to ensure the best customer service experience. I'm sorry if you felt otherwise. Regards, Oli
Posted 3 years ago
Orranje Performance Ltd is rated 5.0 based on 3,129 reviews
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