Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Orthofeet Reviews

2.4 Rating 105 Reviews

30 %

of reviewers recommend Orthofeet

Company Reviews

2.4

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 66%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	2 - 3 Hours
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Orthofeet made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Orthofeet 2 star review on 13th April 2024

Orthofeet 2 star review on 13th April 2024

Orthofeet 2 star review on 13th April 2024

Orthofeet 1 star review on 8th April 2024

Orthofeet 4 star review on 4th April 2024

Orthofeet 3 star review on 26th March 2024

Orthofeet 3 star review on 26th March 2024

1

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“so very disappointed after spending $90. upon receiving my sneakers, i quickly put them on even though i wasn't impressed by appearance. they were very comfortable at first, just become troublesome and uncomfortable after only 5 minutes walking around living room. SOOOOOOOOO disappointed in quality, very thin fabric/material and fuzzy looking. decided to cut my losses and return; lost $5. restocking fee.”

Posted 1 year ago

“This site is fraudulent. I ordered and paid for a pair of slippers and paid over $100. I received a cheap plastic wallet likely worth no more than a couple of dollars. Offers me 30 pc refund as I no longer have the packaging it was delivered in. DO NOT PURCHASE FROM THIS SITE.”

Posted 1 year ago

“Attention arnaque chaussures jamais reçues mais le paiement a bien été prix”

Posted 1 year ago

“I called to place an order for a pair of shoes less than 1/2 hr after the phone lines opened to place an order. It is "cyber monday" where I could have bought the shoes for 40% off. I was told these shoes were "unfortunately" out of stock for "possibly" up to 6 weeks. This is unacceptable and very poor service to be out of stock within a half hour of the start of a sale. Although I have ordered from Orthofeet (as has my mother) numerous times, "Unfortunately" for Orthofeet, I will be unsubscribing to anything they have to advertise, and I had been recieving for numerous days before the sale started, which I repeat was approximately 1/2 hour before I called to place my order. Sketchers also have very nice supportive shoes.”

Posted 1 year ago

“I filled out the order form online had what i needed got a coupon lowering the price, was happy then i paid through paypal, good and the website would only let me go back to paypal, I checked PP the payment was there so i called orthofeet and all i got was you have no order(as i was looking at it on their website) spo i asked her how we can fix it again you have no order...and no offer to help i tried 3 different ways to get help finally i gave up and canceled my payment, good product get some real help clarke3@cox.net”

Posted 1 year ago

“I received the shoes but they were not the size I ordered and now it they are making it hard for me to return. The shoes I received also smell very chemical not sure if I want to reorder in my size even if I do eventually get a refund. Oh and buy the way you have to pay for them to be shipped back. Another Instagram scam.”

Posted 1 year ago

“I wouldn't even give this company a 1 star...didn't receive my trainers. Total scam!!! Trying to get a refund”

Posted 1 year ago

“Non-existent shipping department. Ordered two seven days ago and they still haven't shipped probably end up sending them back if they ever arrived. I suggest you order from another company.”

Posted 1 year ago

“I got charged for the shoes I never received.”

Posted 1 year ago

“DO NOT BUY. These are NOT reputable shoes made by a reputable company. I found them by doing a Google search for "waterproof boots". The cheap price enticed me. I know better than that. What a mistake. Now I'm stuck w a pair of very poorly made boots, of poor material. They're a tad short in the toe, and I bought the size I typically buy in boots. They have NO arch support to speak of. The sole feels like a piece of cardboard between my feet and the ground. It took 16 days to get them. They came from China. I did not know that. I never would have purchased them had I known they were coming from China. It makes no sense to return them. I would end up wasting more than the $50 I already wasted. I could have used that on a real pair of shoes. Lesson learned. Won't happen again.”

Posted 1 year ago

“Got charge for some shoes which I never received”

Posted 1 year ago

“These are the most uncomfortable shoes I have purchased. There are several inserts included but there is not arch support. The non tie laces do not work if you have to use the top holes to tie your shoes. They recommend a break in pattern of 2 hours a day, then 4 hours, etc. The more that I wore them, the worse they hurt my feet. As a nurse comfortable shoes are a priority. I have plantar fascititis and flat feet. I do not recommend these at all.”

Posted 1 year ago

“Attention. Impossible de retourner les chaussures. 5 mails sans réponse pour recevoir l'adresse de retour en Chine. Le tel ne répond pas. J'ai acheté Chaussures marche à enfiler. Gris/ 40 La semelle est dure et fait mal pour mes pieds douloureux. Le bout de la chaussure est douloureux aussi. La taille est trop grande. Attention avant d'acheter. 46€ perdu. Diane B. France”

Posted 1 year ago

“The insoles are great, but the shoes stink. ordered a pair for myself and wife, when we opened the boxes the chemical smell was overwhelming, we had to put them out side over night and it still didnt get all the smell out. The shoes are the cheapest thing i have ever bought. my feet felt like i was wearing my shoes untied and when i pull the laces tight it didnt help. Very disappointed i have read lots of reviews about how good these shoes are but i think its the insole people like. The shoe itself is walmart quality and we are very unhappy, going to send back.”

Posted 1 year ago

“My son paid $125 for the sneakers they worked OK for the first two months then they stretched out all over they don’t even hold my feet in. They give a 60 day moneyback guarantee or exchange and I know why. Because after two months they’re garbage, and they don’t stand behind their product after 60 days so beware they’re not worth the money by any means. He wanted to buy me a different type of sneaker I talked him into buying me these and I’m very sorry that I did”

Posted 1 year ago

“This company says on their site that your order will be shipped out in 48 hrs from the time it's placed. Well, that was 5 weeks ago & l still didn't get my sneakers. These shoes come from China & are shipped to a distribution center in NJ. l wish l would have looked into that before ordering. I was hornswoggled by their site saying items ship out in 48 hrs assuming it was state side. My fault for not reading reviews first.”

Posted 2 years ago

“bought sneakers, comfortable shoes until the cheap velcro stopped working ,contacted these people and was told the velcro wears out out and i was on my own,further contact said they will reimburse me if i can find a cobbler that will fix the problem ,well good luck finding a cobbler,will never buy from this bunch again .”

Posted 2 years ago

“Only one shoe made it out of the box. A 120 some dollar shoe, and you can tell they were made in China. Incredibly cheap quality, crappy plastic arch support, and the insoles we just the worst. We sent them back the same day. If we are going to pay that kind of money, we'll go pay for a pair of Brooks, New Balance, Sketchers, or something else well made from the Good Feet Store. We feel duped by the ad, and the last time we'll buy something like this without being able to look at it first.”

Posted 2 years ago

“1: Had a great experience with 1st pair (after 2 days). Ordered a 2nd pair. 2. By the time 2nd pair arrived, 1st pair had "lost" their appeal????? 3. Tried 2nd pair....not at ALL worth what I paid. 4. Called "Return" and spoke with "Diana"...very rude. Will return and go to OrthoFeets' major competitor.”

Posted 2 years ago

“Never received my order and Zach in Customer Service was a rude jerk”

Posted 3 years ago

«
1
...
2
3
4
5
6
»

Orthofeet is rated 2.4 based on 105 reviews