Outback Equipment Reviews

Name: Outback Equipment
Address: 1 Murdoch Cct, Acacia Ridge, Queensland
Rating: 4.23

4.2 Rating 6,264 Reviews

80 %

of reviewers recommend Outback Equipment

4.2

Based on 6,264 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Outback Equipment:

Outback Equipment was born from a couple of mates with a big idea and an even bigger love for the outdoors. What started in the back of a garage quickly moved to a warehouse corner and now, over 10 years later, we’re running our own full-scale warehouse and showroom storefront in Acacia Ridge, Brisbane.

We kicked off with a fascination for light bars, but it didn’t take long to realise there was a lot more gear to get excited about. Outback Equipment has since grown into one of the largest online ranges of 4x4, camping, marine, and caravanning accessories in Australia. Driven by our customers’ passion for exploring the great outdoors, we’ve expanded our space, our range, and our mission.

Whether you're planning a weekend beach trip or the big lap around Oz, getting prepped can feel like a mission. We're here to make it simple. From expert guides and part finders to trusted advice and helpful customer service, we’re your starting point for any off-grid adventure.

We only stock gear we’d use ourselves. From brands like Aussie Traveller, MSA, CampBoss, BLA, Hardkorr, Superior Engineering, Tuff Terrain and Outback Explorer. With over 250 brands on our shelves and growing, we’re proud to support fellow adventurers at every stage of their journey.

We’re 100% Aussie-owned and operated, with our Brisbane showroom open 6 days a week. Swing by Acacia Ridge Monday to Friday (8am–5pm) or Saturday (8am–1pm), or call us on 1300 854 185 to chat about your next trip.

Gear up. Get out.

Visit Website

Phone:

1300854185

Email:

marketing@outbackequipment.com.au

Location:

1 Murdoch Cct,
Acacia Ridge
Queensland
4110

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Outback Equipment 4 star review on 9th May 2025

498

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Item was sent the same day as ordered.”

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Posted 8 months ago

Hi Greg, Thank you for the 5-stars! Hope to see you again soon!

Posted 8 months ago

“Excellent company to deal with everything always on or before delivery date Great helpful staff Highly recomend”

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Posted 8 months ago

Hi Ray, Thank you for the 5-stars! Hope to see you again soon!

Posted 8 months ago

“I dropped into the store to check if some brackets would fit my car. They let me take them into the carpark to verify. I also saw some other items that I wanted to add to my online order and they added them quickly, and then picked them from the warehouse quickly. The counter staff were friendly and helpful, as was the lady who took my order out to the car.”

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Posted 8 months ago

Hi Drew, You’re the best, thank you again for sharing such a positive experience. It means the world to us.

Posted 8 months ago

“Very happy with Outback Equipment, easy to order any products and dispatching dates as well as exceptional delivery times are made as soon as possible. Would be very happy to place other orders for any caravan or outback equipment that I require.”

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Posted 8 months ago

Hi Andrew, You’re the best, thank you again for sharing such a positive experience. It means the world to us.

Posted 8 months ago

“Bought a DO 35 Cruisemaster tow hitch, price and delivery to SA was good.”

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Posted 8 months ago

“Awesome service thank you”

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Posted 8 months ago

“Excellent products”

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Posted 8 months ago

“Quality product that I had no problems fitting.”

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Posted 8 months ago

“Great service”

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Posted 8 months ago

Hi Noeline, Thank you for the 5-stars! Hope to see you again soon!

Posted 8 months ago

“I placed the order no trouble at all & then the first email from the delivery company arrived saying my package was on the way. Don't know what went wrong after that coz my package arrived about 10 days later. Outback Equipment side of things was fine though.”

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Posted 8 months ago

“My recent purchase from Outback Equipment was without fuss and the product I bought fitted perfectly into my 4x4. Happy to say that I'm likely to purchase from them again.”

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Posted 8 months ago

Hi Gary, Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Posted 8 months ago

“Items arrived as described and in the time frame advised. Communication from ordering to delivery was excellent.”

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Posted 8 months ago

“Item price competitive, item arrived as advised”

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Posted 8 months ago

“Product got folty cables but after talking to the right person (Tylah) ,she was actually very nice , and she sorted out for me. Over all lm very happy with product and her service. Thanks.”

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Posted 8 months ago

Hi Petr, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.

Posted 8 months ago

“From WA I always use express postage a little more expensive but well worth it for air freight delivery.”

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Posted 8 months ago

“Ordered toilet chemicals. They arrived quickly and were a great price. Would highly reccomend.”

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Posted 8 months ago

“Ordered the HardKorr 4pk LED lights and they were ready for collection next day. They were a gift and we’ve been told they work excellently!”

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Posted 8 months ago

“Perfect as described, fast postage and delivery, excellent experience, highly recommended! AAA++”

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Posted 8 months ago

“Goods arrived on time and in goog condition”

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Posted 8 months ago

“Haven't use it the bladder yet but looks great and exactly what I wanted for extending camping trips without access to water.”

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Posted 8 months ago

Outback Equipment is rated 4.2 based on 6,264 reviews