“I called to return some boots this morning and I'm still waiting for the email with the return details as there was no invoice or returns information with the boots that are faulty”
Hello Nadia, we certainly apologize for the delivery issues that we are not in control of. We will definitely refund back the express shipping fee. Regards..
“I placed my order on a Friday, my item did not get posted until the following Friday - I have purchased from other places and received my order in the time it has taken for this one to be posted!
When I did contact customer service - Aubrey? they were very responsive and polite and I appreciated the response.
Ordered on the 26/06/20 today is 5/7/20 I still haven't received my item....but get a request to review”
