Login
Start Free Trial Are you a business? Click Here

Overnight Caskets Reviews

4.9 Rating 1,136 Reviews
97 %
of reviewers recommend Overnight Caskets
Read Overnight Caskets Reviews

About Overnight Caskets:

Overnight Caskets is a family-owned business. We understand that funerals can be overwhelming emotionally and financially. We also understand that most families have not bought funeral products online. That's why we have reimagined the process with worry-free online shopping and free shipping while safeguarding traditional values of empathy and respect.

Visit Website

Write Your review

Anonymous
Anonymous  // 01/01/2019
Customer service and the voice of the representative were exceptional; the company did their best and accommodate my day of delivery request; representative gave me a different delivery time frame; within five minutes she called back and said her manager said delivery will be made as requested without additional delivery charge; I will use Overnight Caskets when the need arises and have and will continue to recommend the company to others; thank you for your caring and exceptional service.
Helpful Report
Posted 3 years ago
Did not ship on time, still charged the overnight shipping cost when they said that they would not which is $100 worth of shipping costs. They also "magically" did not have the casket that was on-sale from 5k to 1.7k and then offered an alternate one that was just a couple $$$ more for the "same price" like they were doing us a favor... Edit: 3* because they did refund after I had to reach out to them.
Helpful Report
Posted 3 years ago
They had THE casket for my mothers funeral. It arrived quick, the company sent messages and emails along the way so I’d know where it was. And to top it off…the BEST part…it was even MORE beautiful than the pictures could show. Thank you!!!
Helpful Report
Posted 3 years ago
The first CSR I reached answered all my questions and was very kind. I was amazed that they would hold the casket up to 6 months or longer if needed. The delivery to the mortuary went very well and the day of the graveside service we were delighted at how beautiful the casket was. The blue matched her beautiful blue eyes!
Helpful Report
Posted 3 years ago
The customer service and the quality of the casket was incredible. I called on a Saturday and got a return call within 15 minutes. It made a difficult situation easy to work with.
Helpful Report
Posted 3 years ago
5+ Stars came 1 day early speedy delivery no Damage exactly what we ordered and took some of the stress away Excellent.
Helpful Report
Posted 3 years ago
My mother passed away unexpectedly and the price was just right for our struggling family. Thank you for being economical.
Helpful Report
Posted 3 years ago
Casket was received quickly and on time. Product was beautiful and just what we were looking to honor my little brother that passed.
Helpful Report
Posted 3 years ago
We had a great experience ordering from Overnight Caskets! We selected overnight shipping and it arrived on time. It was very easy to contact them and the staff was super friendly and helpful! The casket we ordered was beautiful and such a great price! I definitely recommend ordering from here.
Helpful Report
Posted 3 years ago
Completely blown away with the entire process. In such an emotional and pivotal time, Overnight Caskets has helped me relieve a huge burden. It's an honor to have these guys be a part of my brother's final resting place. Thank you!
Helpful Report
Posted 3 years ago
Affordable quality of service
Helpful Report
Posted 3 years ago
The casket arrived damaged due to what appeared to be poor packaging. The cardboard box only covered three sides, not the bottom, and the nylon straps cut through the cardboard and scraped the finish. The funeral home tried to buff out the scrapes and we used a marker to fill in chips as best as we could. We covered areas with flowers. No time to get a replacement.
Helpful Report
Posted 3 years ago
Large selection, great prices, reasonable shipping options. The casket I originally ordered was not available so they substituted a casket that was a little more money and didn't charge me the difference, which I thought was great customer service. Would recommend highly!
Helpful Report
Posted 3 years ago
It was a beautiful casket and arrived in about 4 or 5 days. I ordered it for my sister while she was in hospice. Quality was great and it was well worth the price. Much less expensive than funeral home. I was told by the rep, that they have many warehouses in different states. One warehouse was in our state, but my nephew decided on a casket in a further state. Great company to use and priced well. Beautiful casket.
Helpful Report
Posted 3 years ago
I received a call from Mike that the casket would be at the funeral home by 3/28 or 3/29 . But it was actually reced by the funeral home on 3/24 , way before the home going service. Great Job making it easier during this process.
Helpful Report
Posted 3 years ago
Beautiful casket and prompt delivery.
Helpful Report
Posted 3 years ago
Beautiful casket and we'll made. Just as important, arrived within 2 days. Excellent experience
Helpful Report
Posted 3 years ago
The order process was easy and the customer service was good. Fast delivery. and the casket was very nice.
Helpful Report
Posted 3 years ago
Everything was lovely. I suggest a little streamlining of the ordering process, forcing you to select your region for the order. My first two choices were not available at your Newark depot and it did not flag this.
Helpful Report
Posted 3 years ago
The casket was beautiful. The service impeccable! Thank you so much! Losing someone to injuries sustained from a car wreck is horrible, and we were leery of ordering, but you made this go so smoothly! God bless!
Helpful Report
Posted 3 years ago
Overnight Caskets is rated 4.9 based on 1,136 reviews