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P4D Reviews

1.2 Rating 152 Reviews

5 %

of reviewers recommend P4D

Company Reviews

1.2

Based on 152 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 19%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

Read P4D Reviews

About P4D:

P4D | Parcels for Delivery is the Expedia of the parcel delivery industry offering a range of services from big name courier companies at heavily discounted prices. One of a select few resellers working in official partnership with major courier companies like City Link, DHL, Parcelforce, TNT, Yodel and Fedex, we offer heavily discounted parcel delivery services for small-medium sized business and individuals. We also offer pallet delivery services at reduced prices with Palletways. We’re based in the UK, but we ship all over the world, both import and export.
A software company at heart, our aim is to not only to offer you the best deals, but also to make the parcel delivery online booking process as quick and easy as possible by streamlining our systems and automating your shipping. Getting a quote is instant. With P4D you can also carbon offset your delivery, round up your pound for charity, and we pride ourselves on customer support.

Visit Website

Phone:

0845 680 4824

Email:

customers@P4D.co.uk

Location:

Charter House25 High Street
Banbury
OX16 5EG

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P4D 1 star review on 9th June 2023

P4D 1 star review on 24th September 2021

MR ROSS D COAKER

P4D 1 star review on 7th July 2021

P4D 1 star review on 7th July 2021

P4D 1 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid this company at all costs. I am still waiting on a refund of shipping costs from 14 October 2019. Today is the 11 November 2019 and calls go to voicemail.”

Posted 4 years ago

“Another disappointed customer Next day AM delivery still at local depot after 36 hours.”

Posted 4 years ago

“Avoid P4D at all costs, this is the second time they have failed to deliver my goods in 4 attempts and it has cost me over two thousand pounds in losses, they are a joke, take your money and don’t give the service you’ve paid for, send a poxy email apologising and think that’s ok Avoid Avoid Avoid”

Posted 4 years ago

“Never use this courier service, they are completely unreliable.”

Posted 4 years ago

“Booked a Parcel to be collected on Friday and delivered in 4to 6 days. Now on Monday, I have been told that pickup was not processed and will be on Monday. Tried ringing them no response. Total waste of time as there is no phone number and Website is not helping in any way.”

Posted 4 years ago

“LOST our pallet, never answers questions about the claim and never refund money. P4D2099883 order Never use that company again. No communications with customer services.”

Posted 4 years ago

“Paid £960 for delivery of a small pallet to the US, 1 month later it was returned to the UK and now they don't know anything about it. No tracking was in place even though this was advertised as part of the service when I booked it. Impossible to speak to anyone with any insight. Poor excuse for a company”

Posted 4 years ago

“Awful, truly awful (lack of) service yet again from P4D. I have been let down so many times by them now that I simply couldn't bring myself to recommend any aspect of this cowboy outfit at all. Paying for the privilege of just being left hanging with no-one to contact when something does go wrong (as it invariably does) is nothing short of a complete disgrace. How this company is still in business is anyone's guess, they are happy to take customers' money, then they lie to and dismiss those same customers out of hand.”

Posted 4 years ago

“Wankers. Just Rip Off Wankers.”

Posted 4 years ago

“P4D are the most unreliable company I have ever had the misfortune of dealing with, and their customer service leaves a lot to be desired. I was assured five pallets would be collected and was told many times the driver was ‘on his way’. Even after 5pm I was told this. Needless to say the driver did not come and collect the pallets, and I was left with five pallets (that were due in a distribution centre on a timed delivery slot) stuck on the street. The next day the CEO of the company (one of its three employees) told me the driver hadn’t come because the pallets were not left for the driver.. on the production of time stamped cctv showing the pallets all day on the street all day I was not offered a apology , just told they could ‘get me a quote’ for arranging to collect and delivery the pallets that day. Can you imagine a different industry wanting to charge you for a second time for a service they didn’t deliver the first time?! After much effort on my behalf I was offered a 25% refund (roughly £125).. This never materialised, so on repeatedly contacting the company, and its three employees (who all blamed each other/the driver/me/the transport industry) for the awful service I was told the refund amount was now £60. The ‘manager’ shrieks down the phone like he’s never dealt with a customer before (which is bizarre- given their level of service I imagine they get a LOT of complaints..) and tells me he is not authorised to deal with my complaint. Ugh. All round such an unprofessional , unreliable operation. If you value your business and want your deliveries to be treated with respect then I really really recommend you steer clear of this company.”

Posted 4 years ago

“Absolute jokers 2 parcels in a row failed to deliver cost me £100 in lost goods do no use these clowns”

Posted 4 years ago

“False promises Not a simple request obviously - needed a pallet collecting from Turkey and delivering to Uk by end July. Now August and still no sign. Communication is painfully slow with P4D - I always have to do the chasing and there is no urgency at all from their end. This is costing money, time and definitely patience and goodwill”

Posted 4 years ago

“Uncollected after 3 days, poor service, order cancelled, would not use again”

Posted 4 years ago

“Lost my pallets, we are talking about over £10,000 worth of stock - gone! no apology, no customer service, zero cares given. Claim has been ignored. EGISTICS seem to be running this website and do not have any staff to support their customers. Claim and pallets lost June 2019 - these guys are completely fraudulent. E-logistics company very poor if you look online you see same things over and over again”

Posted 4 years ago

“If there was an option to give 0 stars I would. My very expensive parcel has been missing for 3 months and now P4D aren't even responding to my emails. Disgusting service. I even paid extra for insurance but they couldn't care less. I'm without the parcel and £660 down at the moment. Very disappointing. DO NOT USE”

Posted 4 years ago

“P4D collected two pallets for us from Italy. They then sent us an extra invoice for £229.10 (we had already paid over £600) because their courier said the pallets were 5cm overheight. We knew the pallets to be within the limit, (this was confirmed by our supplier) so we disputed the charge. Despite providing P4D with evidence of the pallets heights, P4D refused to deliver them until we paid the extra invoice. They started to charge us a daily 'pallet storage rate', and even threatened to destroy the items if we didn't pay quick enough! We had to pay as we needed the goods. When the pallets arrived at our warehouse they were battered and damaged and looked like they'd been kicked here from Italy! Both were well under the height restriction, P4D didn't want to know about any of it. Their customer service was terrible, they seemed to gloat that they'd managed to rip us off. USE THESE CHARLATANS AT YOUR PERIL!!!!”

Posted 4 years ago

“Appalling. Zero customer service, nobody to talk to if it goes wrong. Then they dont answer your mails. Next time I will book with Palletways direct even though its slightly more expensive because I cannot send out goods to customers and not be able to manage the delivery if there is a problem.Having an agent that doesnt care a toss isnt worth any amount of saving when you are losing an entire consignment.”

Posted 5 years ago

“Cambiassero lavoro!!!! Sono vergognosi!!!!!!!!! Evitateli come la peste!!!!!!”

Posted 5 years ago

“Having used this company in the past regularly I tried to use one of their international services, a service I had used on numerous occasions and despite one or two glitches that got resolved quite quickly, it had always worked fine in the past. This week the drop off service I booked would not scan, I tried 3 different locations, called the 3rd party courier service that informed me the problem lay with P4D. After trying to email them for 2 days with no response I tried trying to phone them, 4 numbers I found were all dead, the one that worked rang out for 25 minutes without being answered. The service i paid for was nearly £50 and so far I cannot even get the parcel accepted at the drop off location. This company seems to have gone downhill very quickly and I wouldn't be surprised if it wasn't trading in the near future if this is the level of service provided.”

Posted 5 years ago

“DO NOT USE THIS COMPANY- VERY VERY BAD PEOPLE SUCH BIG LIERS. Damaged my delivery so badly. I paid extra for pallet and wrap service yet it came without wrap and was sat on a pallet without securing it to anything. It was tippled over so many times it looks like it was involved in a car crash. Took out insurance and guess what. They say my claim in in process. Been like that for over 3 months eith not 1 reply. They block your number and then dont email you back. When you do get hold of them they clsim its with insurance side they have no control how long they will be. Ive also read this has happened to many other people where just just fobb you off. PLEASE BE AWARE.”

Posted 5 years ago

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P4D is rated 1.2 based on 152 reviews