Pacvac Reviews

Name: Pacvac
Address: 7 Mackay Street, Kewdale, Western Australia
Rating: 4.74

4.7 Rating 319 Reviews

94 %

of reviewers recommend Pacvac

4.7

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Pacvac:

Pacvac is a market leader in the design and manufacture of professional backpack vacuum cleaners. Customer satisfaction is at the core of everything we do, backed up by excellent after sales service, giving you peace of mind every step of the way.

Thank you for taking the time to review Pacvac

Visit Website

Phone:

(08) 9479 1444

Email:

support@pacvac.com

Location:

7 Mackay Street,
Kewdale
Western Australia
6105

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Cherry

Pacvac 5 star review on 27th August 2024

Marek E

Pacvac 5 star review on 12th August 2024

Anne

Wanvisa

Pacvac 5 star review on 28th November 2023

Stevy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range, good prices, good service and reasonable delivery times !!”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you for the review! Sounds like you're enjoying shopping and working with Pacvac, which has made our day. 💙 If we can do anything to help you please don't hesitate to reach out, Kind regards, Zoe

Posted 4 years ago

“Only a week or two old but impressed - much better than any previous vacuums I've purchased.”

Helpful Report

Posted 5 years ago

Hi Tony, Thank you for your great review! ⭐️ We're so happy to hear your loving using your Pacvac machine, please let me know if there's anything I can do to help you with. Kind Regards, Zoe

Posted 5 years ago

“i only use pac vac in my business very good machine and great quality”

Helpful Report

Posted 5 years ago

Hi Alexandria, Thank you for your amazing review! We're thrilled to be your brand of choice for your business. 🎉 If there's ever anything you need help with please let me know. Kind Regards, Zoe

Posted 5 years ago

“Very good to do business with”

Helpful Report

Posted 5 years ago

Hi Jeremy Thank you for your custom and taking the time to give us a review, we really appreciate it. We always aim to give our customers the best experience when they deal with us so it’s great to know that you’re happy. Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“Parcel arrived promptly. Thank you.”

Helpful Report

Posted 5 years ago

Hi Annie Thank you for your custom and taking the time to give us a review, we really appreciate it. Our dedicated team are committed to ensuring our customers receive the best possible service, so it’s great to hear that you had a good experience. Please don’t forget that we are always here to help, so reach out to us at any time, we will happily assist you. Kind regards Charlie

Posted 5 years ago

“From past sales we have not have any problems arising from the sales of the machines or when ordering parts for customers who require replacement parts.”

Helpful Report

Posted 5 years ago

Thank you for your review. We build our machines to last, so it’s great to hear that your sales are going well and you’re able to service your customers easily with our replacement parts. Please don’t forget that we are always here to help, so please reach out to us at any time and we’ll happily assist you. Thank you. Kind regards Charlie

Posted 5 years ago

“It's light and comfortable, and I like the simplicity of one sucking tool for all floors. It doesn't suck quite as hard as I expected, but it does the job well and quickly.”

Helpful Report

Posted 5 years ago

Thank you for your review. We design our machines with leading ergonomists to deliver one of the lightest and most comfortable backpacks on the market so we are really pleased to hear you are enjoying that benefit. If you’re not aware, for greater suction power, we do also have the Thrift 650 model, which is equipped with a 1300-watt motor. You can find more details on our website by visiting the link: Pacvac Thrift 650. Please don’t forget that we are always here to help, so please reach out to us at any time and we’ll happily assist you. Thank you. Kind regards Charlie

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

Glad to hear you're happy with our service. Please don't hesitate to get in touch if you need help with anything else.

Posted 5 years ago

“bought the thrift for commercial cleaning, had probably 3 normal pac vac's before, great work horses but $100 cheaper. The plastic tube is too flexy, normally s/steel and annoying, also the bent handle hurt our wrists. had to change the stuff back off the broken vac. Quite a bit noisier than pacvac, but feel maybe more powerful suck.”

Helpful Report

Posted 5 years ago

Hi Terry Thanks for your feedback, it’s always great to hear from loyal Pacvac customers. The Thrift is suited to the cost-conscious buyer and equipped with entry-level accessories when compared to the Superpro 700. We appreciate your comments and we will pass them on to our R&D department for them to consider when they are developing future accessories. Please don’t hesitate to contact us if you need assistance in the future or wish to know more about the various accessories Pacvac offers for our range of machines. We are always happy to help. Kind regards Charlie

Posted 5 years ago

Pacvac is rated 4.7 based on 319 reviews