“Sadly the items never made it to me as DPD failed 3 times to deliver it despite clear instructions on where to leave it which were followed by multiple other delivery companies the same week. However the company very quickly got in touch and resolved the issue with an alternative courier. Overall the customer service was excellent .”
Hi there James,
Thank you so much for taking the time to leave us a review.
We are sorry to hear that you originally didn't have a positive experience with the courier, however, we are happy to hear that this has now been resolved for you.
Best wishes,
Paddle and Surf
“Mike our instructor was very friendly, had good humour and kids were at ease with him. Great wee tidal pool, great size and kids were safe. Equipment was good and had enjoyable day. The view and drive there was an added bonus with the scenery. Will do it again for sure!”
“Absolutely brilliant, great products, great price and super fast delivery. Also easy to get through to someone to talk about the order. Easy and smooth service. I will be back for more!”
“Really pleased. Items were despatched immediately after ordering and received soon after. No postage fees makes items even better value and a welcome offer of £5 off is brilliant. Will buy from again and already have.”
“Super quick posting and delivery. Very pleased with service. A dispatch email might’ve been helpful but otherwise, super! Gorgeous wetsuit for 11 year old girl.”
“Top service from these guys. Had an issue with ordering the amount of SUP anchors from the website, but called up and sorted it immediately. The full order arrived the next day.
Anchors were high quality and cheaper than another recommended brand on many forums. Were perfect for SUP yoga, and easy to use.
Definitely 5*”
“Unfortunately, I didn't receive a confirmation email of my order but as I had paid via PayPal I felt that if the order didn't turn up at least I had recourse. The order did turn up and when I spoke to the team about the instructions not only were they super friendly but were able to answer my questions straight away. Would definitely use them again.”
