Hi Anne, thank you for your review. Sometimes the relief won't be immediate and may take a bit of time for your body to react, which is why we offer a 90 day money back guarantee as we understand that this kind of treatment is not going to be for everyone. I did notice that you have the gloves, we have found that putting moisturiser on your hands before putting on the Gloves has a marked effect on the sensation and how it will work.
Thank you for your review and so glad to hear it's helping your husband continue to play golf - we love golf too!
Sure thing, the Heat has 8 modes, 20 intensity levels and works with a special Heat Pad where it can be operated directly attached to the pad or by using an extension lead. You can use TENS, EMS & HEAT independently or in combination. We'd be happy to give you a call if you have any questions or would like to discuss further.
Thank you for your review. I want to check that you are aware the receivers will automatically cut off after a 45 min treatment cycle and can then be reset. You should find you can use them for around 24hrs continuously so this would be around 30 treatments for each receiver and the device should hold charge for longer than this. Let us know if you are finding this isn't the case and if you would like a call to do some troubleshooting.
Hi Ana,
Thank you for your review and we're happy to hear the Lite has been good so far. There can be a number of reasons for the different reactions but feel free to give us a call to discuss or let us know a good time to call you.
Hi Dick,
Thank you for reaching out to us. I have searched through our emails and form submissions and cannot find any communication from your email address or name. We will send you the electronic version of the manual now and would like to find out how you had contacted us to make the request so we can figure out why your request didn't make it through to us.
Look forward to hearing from your via email.
Kind regards
The PainPod Team
“Great customer service, my item was apprently delivered by Auspost, but it wasn't however Painpod got straight onto it. Then amazingly it was in my letterbox the next day, even though Auspost said it was in there the day before. Either way prompt customer service - tops”
“We have had our Pain Pod for, like some 10 years at least, and swear by it.
Both in our later years, we find it most beneficial, and certainly fixes the problem areas that it is designed for.”
“The new pads are marvelous, and as silly as this may sound, I bought my Pain Pod in March 2019, used it, then promptly forgot about it... until someone mentioned having one, and I am feeling so much better, my paind is almost non existant, at the moment. It is so good. cheers Betty Wilson”
Hi Anon, thank you for your positive review. If you would like further information please don't hesitate to contact us on 1300 911 442 or send an email to: info@painpodau.com
“I have been using the pain pod for a number of years and I love it. I have used it to help recover from nerve injury. I got the leg compression sleeves and one was faulty. Josh had a replacement unit shipped the day I contacted them. Absolutely fantastic support and products.”
