“I had one beforlost the changing cord. Ordered a new cord. It was the wrong one. They don't make the I need. So I Ordered another pain pod a cheaper one and that is exactly what it is a cheaper one. Not what I had before. So not really happy with this one. But I will have to use it”
Hi Lorraine, thank you for taking the time to write a review. I understand the frustration of not being able to get the correct charge cord as it was discontinued 10 years ago. I hope that with time spent using the PainPod Lite you will find that it is a superior model to the original device you have. If you are not satisfied with your purchase we will happily refund your money and put it toward a different device if you like or just refund you.
“I find my old model better. It’s annoying that the screen doesn’t light up until you attack pads and switch on/off all the time. Also, my last one came with many spare pads of different sizes. This one only has one set of medium and small. They will wear out fast. I’m still using my old box as it’s got all the compartments for storing the devise. Very basic accessories.”
Hi Lexis,
Thank you for your feedback and we're sorry to hear you are not enjoying this model. The screen should light up whenever you press a button, then after 10 seconds, it will go into sleep mode to save battery power if you are not making any further changes. If this is not the case please let us know and we will arrange to fix it. In regards to the qty of pads, I'm not sure what device your old model is but we do state on the product page what exactly is included in the box with each device so you have access to this information before making a purchase. The most pads any of our devices are sold with is 3 pairs and additional pads or accessories can be purchased separately or we do offer packages that include extra pads and accessories. There are options to select the basic device pack or a package with additional pads and accessories - this all comes down to each individual user's needs.
As you have mentioned you feel your pads will wear out fast, we recommend using the Conductor Gel to help your pads last longer.
We hope this information is helpful.
“We'll give Pain Pod a 5*
My husband was have a muscle issue at the time when we purchased it while travelling. Regular use helped to relax the muscle and greatly reduce the discomfort. We appreciate how compact it is to fit in hand luggage. It's easy to use and the customer service was efficient when we cashed in our coupon we received with the purchase for additional electrode pads. So far so good!”
“I Have MND and find pain excellent in not only pain relief but with maintain muscle movement.
The equipment is simple to use and cost is definitely affordable. Service and accessibility is excellent too. Keith”
“Great service and a very good range of devices. I was lucky to buy mine while it was on sale - so I snapped up a bargain. Great local QLD business and Australian owned. Love the Aussie ingenuity that developed this technology so you just can’t go wrong with Pain Pod.”
“its been fantastic for husbands hand arthritis and he uses on numbhip too ! small but powerful we love it best tens machine thnks hope you come back to mind body spirit show 🙏🏼”
Hi, thank you for your kind words. We love that the PainPod is helping your husband with his arthritis.
We will be back at the Mind, Body and Spirit show.
“I bought Pain Pod for chronic knee pain and to reduce prescription painkillers. I have been amazed at the pain relief I've obtained. Usually I wake every 1-2 hours overnight but the first time I used Pain Pod I slept 5.5 hours straight and have continued to find it has a significant positive effect on my sleep. It's easy to use and I'm extremely happy to find a non-pharmacological pain reliever that actually works.”
Thank you so much for sharing, we are so happy reading this. We are thrilled that the Pain Pod and the Knee Wrap have been able to help with not only pain relief but also help to get a good night's sleep.
“I have bought many of these devices and also had at least 6 friends buy them after trying mine they have been a huge relief to my chronic back pain and great for any other ailments like shoulders etc highly recommended great service also friendly staff very helpful”
