“I love the price but overall I was not happy with the purchase for the following reasons:
1. Packaging was horrible with big holes at the corner. Luckily the item was not damaged.
2. The front (calf) is too wide & looks funny when worn.
3. As per description the shoes is good up to -30 temperatures but my feet are still cold even if wearing warm thermal socks, no ground snow, at minus 1 temperature.”
“Bonjour
Je tiens à vous informer que j’étais satisfaite des mes bottes d’hiver mais malheureusement j’ai constaté un défaut sur les semelles des bottes ou je me suis tombée aujourd’hui sur le sol suite à une accrochage le la semelle sur le sol ce qui a entraîné une chute sur le sol en causant un hématome sur ma lèvre supérieure et ma joue gauche et mon genou droit.
Cordialement Amel”
“I ordered these boots for my daughter for a Christmas gift. They didn’t take too long to arrive but when they did the small packets to preserve the fabric was busted open and all over the box. This was not a good look to a first time customer at all. The boots did not appear damaged in anyway and I hope my daughter enjoys them.”
“While the product chosen were very nice, they did not fit as I expected. All larger sizes were gone for each item. Although tracking returns back to the company address provided was confirmed for the two items ordered, I have yet to receive refunds for the products nor a reply from the company about the refunds which is disappointing!”
“Beautiful boots. Very warm. Look aesthetically great. Runs large. I’m normally a 7 but these are way too big. When I tried to email for an exchange I didn’t hear back from customer support.”
Hi Delina!
We’re sorry to hear that the boots didn’t fit as expected. We do offer free exchanges to ensure you get the perfect fit.
We’ve already sent you the next steps to proceed with the exchange, and we’re here to assist you throughout the process. Our goal is to make your experience better and as seamless as possible.
If you have any questions or need further assistance, please don’t hesitate to reach out.
Thank you for giving us the opportunity to help!
“Dear Sir/ Madam,
I am a fan of Pajar boots and have previously purchased them for myself and my family for winter. I wish you continued success, but the quality of the model I received this time did not meet my expectations. I sincerely hope that the quality of your products and the reputation of your brand are not compromised by cost-cutting on materials.
Thank you.”
