PANDORA Reviews

1.7 Rating 319 Reviews

15 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.7

Based on 319 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 37%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How do I contact PANDORA?

Helpful Report

(3 weeks ago)

You can contact PANDORA by Email, Live Chat and Telephone.

Helpful Report

(3 weeks ago)

74.63%

Industry Average

“ I came in today to do an exchange and was pleasantly approached by Ashtyn at your Auburn Hills location inside Great Lakes Crossing Mall. I just wanted PANDORA to know that she is a great asset to your company. I was very pleased with her caring and warm customer service. We as customers need more people like Ashtyn. Her staff also were pleasant. Genesis especially…A1 customer service with both of these young ladies. ”

- Marlee

“ I have been shopping at PANDORA for years. I absolutely love it. The customer service is great and professional. They have great patience the product is amazing and the prices are affordable as well. They always have promotions and sales going on. Go check them out. ”

- Chef

“ The customer service at the Carolina Place Pineville location is excellent 👏🏽 The store managers, Jessi and Lonie have wonderful personalities and knowledge of the merchandise. Thanks ”

- Abigail

PANDORA Reviews

Customer Service - Good