PANDORA Reviews

1.7 Rating 336 Reviews

16 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.7

Based on 336 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How do I contact PANDORA?

Helpful Report

(2 weeks ago)

You can contact PANDORA by Email, Live Chat and Telephone.

Helpful Report

(2 weeks ago)

73.91%

Industry Average

“ very happy with the service at my local store her name was daniel and her customer service was excellent ”

- claire

“ Denise helped us today in our purchase of 2 PANDORA silver bracelets. She was friendly, efficient, knowledgeable and gave us excellent customer service ! Go Cowboys !! ”

- Patricia

“ I came in today to do an exchange and was pleasantly approached by Ashtyn at your Auburn Hills location inside Great Lakes Crossing Mall. I just wanted PANDORA to know that she is a great asset to your company. I was very pleased with her caring and warm customer service. We as customers need more people like Ashtyn. Her staff also were pleasant. Genesis especially…A1 customer service with both of these young ladies. ”

- Marlee

PANDORA Reviews

Customer Service - Good