PANDORA Reviews

1.7 Rating 356 Reviews

15 %

of reviewers recommend PANDORA

Company Reviews

Questions

Metrics

1.7

Based on 356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 43%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How does PANDORA deliver?

Helpful Report

(2 weeks ago)

PANDORA delivers items by Postal Service and Courier.

Helpful Report

(2 weeks ago)

40.00%

Industry Average

“ Appalling service returned an item with the Royal Mail tracked delivery and yet despite tracking showing delivered by Southampton delivery office and proof of postage they refuse to refund it absolute scammers - untrustworthy - don’t trust this company ”

- TC

“ Why I am expected to chase their supplier? If they had any decent customer service they would be in contact with the people they shipped the parcel with finding a proof of delivery and getting back to me (their customer) on where my item is. ”

- Andrew Donaldson

“ Then, they said they cannot delivery a new ring for me. ”

- Anonymous

PANDORA Reviews

Delivery - Slow