“
No offer of money back for a next day service which was collected and delivered in five! Shocking service.
”
- Matt
“
Very poor company.
I reported a lost parcel and they refused to refund me the minimum insurance value as I had not reported the loss within 30 days of the collection date.
The parcel was still in transit / custom clearing in those 30 days so how would I know it was lost.
Absolutely poor customer service.
”
- Anonymous
“
I have also requested a refund for the service that was not provided multiple times.
”
- Harriet
