“I needed my parcel to be picked up from a clinic in London.I have received a notification that my parcel was picked up and it is on its way to Austria, so I thought perfect.
After a week I have not received my parcel so I emailed Parcel Compare and they said that the parcel was not picked up as there was no parcel to be picked up. I knew it was a lie as I knew 100% my parcel was Ready at the clinic as I received dimensions of my parcel from the receptionist so I could arrange my actual delivery.
They had my contact Details, Details of the clinic but there was no email, no telephone call, Nothing.
I cancelled my delivery with them but you have to pay cancellation fee, i guess that is how they make their money.
I will never use them again as it is scam.”
“Scam company, avoid at all cost. There is a cancelation fee even though there was no booking with a courier. There also is a re-booking fee which doesn't make sense if it is their fault. Again, do not use this "service". If it smells like scam, be sure it is one.”
“Incompetent staff. ParcelCompare does not adhere to its own terms and conditions. No refund given when parcel was lost and additional insurance (guaranteed delivery) was purchased. No customer care provided. Not interested in repeat business. Avoid using this company.”
“Paid this shower £102 for delivery from Manchester UK to Toulouse, France. Delivered by TNT so all went well. 4 days later received a demand for a further £95 for a 'so called' shipment weighing - wait for it -324 kilograms. If you deal with this lot be preparedto cancel your credit card before they can take the money without yoour permission and be prepared to go to court. Is this a mistake or old fashioned fraud like the car hire credit card later debit scam or jus a systems error. Coincidentall the Paypal payment option was corrupted and no receipt was issued, just the shipping tickets. Anyone else had this, write/email directly to TNT frauds at their head UK office at Edinborough, ring to get the name of the email recipient. Can't say more as the shipment is being investigated, right now.”
