PartsForAllCars.com Reviews

Name: PartsForAllCars.com
Address: Knutsford Way, Sealand Road Ind Estate, Chester, Chester
Rating: 4.65

4.7 Rating 2,008 Reviews

92 %

of reviewers recommend PartsForAllCars.com

Company Reviews

Questions

Metrics

4.7

Based on 2,008 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0333 009 0505

Location:

Knutsford Way, Sealand Road Ind Estate, Chester
Chester
CH1 4NS

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PartsForAllCars.com 5 star review on 1st June 2021

Richard Parker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item arrived in differend brand what ordered. Shame. Package was totally smashed. No secure pads, bubble foil, polistyring, at all. No customer care. Placed issue with no responds... Do not recommended this service.”

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Posted 7 years ago

“My goods arrive damaged, could Don t sent it back cos I am shipping them overseas, running of time.”

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Posted 7 years ago

“if you look at the e-mail i sent 15 sept, you will know.”

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Posted 7 years ago

“Battery purchased for Mazda MX5 Mk 1 Having given vehicle registration no was given list of suitable batteries & I- chose a Yuasa YBX3000 costing £45.17. Battery arrived promptly but when I came to fit it it was too wide. The battery was fitted with a skirt & as I had arranged to go on a trip on Sunday was desperate to fit it. I therefore attempted to remove the skirt which I did successfully I one side but not the other. Therefore I have both lost money & a considerable amount of time & was unable to go on the aforementioned trip. I cannot comment on the ability of the battery but am very upset about receiving one that did not fit despite being advised it would.”

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Posted 7 years ago

“Could not deliver on date and still not delivered , order placed 26/08/2016 it is now 05/09/2016”

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Posted 7 years ago

“Dpd pay for fast delivery they have gone to the wrong address twice now”

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Posted 7 years ago

“Very poor service poor packaging leak all revive turbo cleaner bottle 250 ml wasted. I contacted to customer service but not helpful. I spend nearly £50 with happy this product. But End of the day received poor service. I will never recommended to anyone.”

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Posted 7 years ago

“Requesting a review before the item received.”

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Posted 7 years ago

“y have buyed 2 items online and both comes wrong . y have sent some emails and no satisfactory answer”

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Posted 7 years ago

“Requested next day delivery, received an email later in the day stating that there were problems (Thursday). Assumed items would arrive next day as speciafied in their email. Nothing came. Called them on Monday, advised it was with DPD driver out for delivery between 11:56 and 12:56. It's now 15:04 - no package. Had to go to Halfords over the weekend - much better service. Would never bother with this company again. All I wanted was an ignition coil and some spark plugs - not a big ask. I was willing to pay the £12.95 next day delivery (which is steep) - they can't even manage that. To then wait and wait is pretty shambolic. No follow on calls or emails to update me - clearly they have enough business to not care about potential customers.”

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Posted 7 years ago

“Given wrong parts. Made me fustration”

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Posted 7 years ago

“Order the part number paid extra £10 for delivery and showed up 5 days later so had to go without a vehicle for 3 days. Don't advertise delivery that you cannot keep your word to”

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Posted 8 years ago

“Shocking service, tried to sell me used second hand goods as new items, the sales guy tried his best to sort the problem out and was very good, but when the new item arrived the box was still very tatty.”

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Posted 8 years ago

“I have not recieved my order yet, where is it?”

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Posted 8 years ago

“Still waiting for parcel received numerous messages saying parcel is on the way and parcel not received cannot deliver”

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Posted 8 years ago

“They provided open boxes in my order and provided a 10% discount.”

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Posted 8 years ago

Hello David. Thanks for shopping with us, and for your feedback. Apologies for the delay with the refund we promised you, this will be processed today for you. I have looked into your feedback with regards to the quality of the product you received. We do have a very strict quality control process here, which will be reviewed off the back of your feedback. Apologies for any inconvenience caused, and I hope you will come back and shop with us again. Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Put my registration number in the box as requested and brought up my car. Then followed the links to choose the product for my car, make and model. As listed I ordered the part, it arrived and was not the correct product. Rang the telephone number on the order and was told I had ordered the wrong product. He then told me if you want to order then this is the correct part, why would I buy from you once when you clearly ripped me off the first time. This company will be reported to my credit card company and also to paypal. Its not the money its the principal, I am wrong - - - - well sorry I was not wrong I followed the instructions. I my eyes this is blatant rip off !”

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Posted 8 years ago

“Wrong item delivered, no apology, unable to contact anybody . Ended up lodging a dispute with PayPal . Finally received communication via PayPal. Now waiting for correct item., so we'll see how this goes.offered 5% discount for first order, but email never arrived.”

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Posted 8 years ago

Hi Steve. Thanks for shopping with Autosessive, and for your feedback. Please accept my apologies for any issues you had with your order. I can see you have received your replacement order. I would like to get more detail from you with regards to being able to contact us, as our Autosessive Customer Support Team are always here to help with any issues that arise. You can talk to us on the phone, send us an email, request a call back, or even talk to us on our live chat service. I'm also sorry to hear you didn't get your 5% first order discount code, I will process a 5% refund to you immediately. Apologies once again, and I hope you will come back and shop with us again. Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Ordered brake parts for a 51 plate fiesta and a rear wper. Both parts were wrong. Couldnt be botherd sending parts back as needed to do the job on the day. Had to rely on local Atuto shop to give me the Wright parts. Not much difference in price.”

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Posted 8 years ago

Hi Raymond! Thanks for shopping with us and for your feedback. I'm very sorry you have experienced issues with your order. I have had a look and there are a couple of different fitment options presented against your vehicle registration, for both the brake pads and wiper blades. In this instance, if you are not sure which option you need, we always recommend to get in contact with us to confirm correct fitment, as we always like our customers to get the right part first time, and avoid any unnecessary inconvenience. The Autosessive Customer Support Team are always here to help with any fitment queries, you can talk to us on the phone, send us an email, request a call back, or even talk to us on our live chat service. If you would like to return the incorrect goods, please give us a call, and we will happily collect them free of charge. Apologies for any inconvenience, and I hope you will come back and shop with us again. Thanks Kind regards Mark - Customer Support Manager

Posted 8 years ago

“I purchased two brake discs for my VW Polo, having entered my registration to ensure the parts would fit. On trying to fit them, it quickly became apparent that the parts were far too small for my model of Polo. I await contact from your customer service team to provide refund and return details.”

Helpful Report

Posted 9 years ago

Hi David. Thanks for shopping with Autosessive, and your feedback. Please accept my apologies for the problems with your order. We will of course resolve the problem in the quickest way possible. Further to our communications with you, we have raised a collection for the goods and will process a full refund once they arrive back with us. Apologies for any inconvenience this has caused. I hope you will come back and shop with us again. Kind regards Mark - Customer Support Manager

Posted 9 years ago

PartsForAllCars.com is rated 4.7 based on 2,008 reviews