PartsForAllCars.com Reviews

Name: PartsForAllCars.com
Address: Knutsford Way, Sealand Road Ind Estate, Chester, Chester
Rating: 4.65

4.7 Rating 2,008 Reviews

92 %

of reviewers recommend PartsForAllCars.com

Company Reviews

Questions

Metrics

4.7

Based on 2,008 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0333 009 0505

Location:

Knutsford Way, Sealand Road Ind Estate, Chester
Chester
CH1 4NS

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PartsForAllCars.com 5 star review on 1st June 2021

Richard Parker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Never again”

Helpful Report

Posted 3 years ago

“Never again. I purchased item online, when I come pick up from Slough branch and I was only one person waiting by the door. There was 3 people working inside I nock to the door and nobody react. Spending by the door 30 min and guy told me to wait. No more. Thank you so much”

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Posted 3 years ago

“Order a set of front shocks next day delivery and a set of top mounts. Mounts arrived next day but no sign of shocks. Called they said it was being dealt with a week later and still never received anything had to seek a refund for shocks and still waiting for refund on next day as due to not receiving all my order.”

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Posted 3 years ago

“Wrong part though I put the car reg in and it showed the right car. Part didn't fit at all had to buy another one from somewhere else....”

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Posted 3 years ago

“Was given the wrong battery when I collected from store”

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Posted 3 years ago

“By far the worst customer service of any parts supplier I've dealt with.”

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Posted 5 years ago

Hi. Thank you for your review. Please accept our highest apologies for any issues you experienced with our customer service. We do pride ourselves on providing the best levels of customer service, and we are saddened when we read that we have provided anything less. We would really appreciate the opportunity to resolve this with you, so please get in touch so we can get a little more information from you and identify where we went wrong. Hoping to hear from you. PartsForAllCars.com (Previously Autosessive) Customer Support Team

Posted 4 years ago

“Great prices but WILL NOT LET YOU ORDER ONLINE tried many times to place order they even sent me an e-mail saying that I had items in my basket but still cannot order and pay for them, will try another retailer that WILL allow me to order and pa”

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Posted 5 years ago

Hi Martin. First of all thank you for your review. May we apologies for the issues you experienced with the Autosessive site, and for any inconvenience this caused. I am pleased to let you know we have now resolved those issues, and we have now launched a brand new and improved site, PartsForAllCars.com, which is in full working order for both Click & Collect, and Home Delivery. Hoping you will give us another go in the future, so please get in touch for the next item you need and we will be sure to look after you. Thanks PartsForAllCars.com (Previously Autosessive) Customer Support Team

Posted 4 years ago

“Absolutely shocking service. Original delivery box damaged and part order missing after contacting was assured missing parts would be delivered still not! Emails ignored and still no parts. Ordered elsewhere and no recommendations from me”

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Posted 5 years ago

Hi Simon. Thank you for your review. Really saddened to read you had a poor experience shopping with us. Please accept our highest apologies for the issues, and for the inconvenience this will have caused. I can see from the notes your order was damaged in transit, and as a result items were missing from your order. I can see the missing items were resent to you, so hoping everything was ok with them. I would like to invite you back to shop with us again, so we can show you the top level of service that we can provide, so when you need your next item, please get in touch and we will be sure to look after you. PartsForAllCars.com (Previously Autosessive) Customer Support Team

Posted 4 years ago

“Wrong size windscreen wiper sent ..can attach photo”

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Posted 6 years ago

“I am still waiting for the merchandise”

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Posted 6 years ago

“I am still awaiting a response from the email I sent with regards returning the item as they are the incorrect part.”

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Posted 6 years ago

“I ordered a catalyst for a Subaru on the phone to make sure it was correct came through the wrong part phoned again was told I had to go to Subaru direct as they are a main dealer part only .I had to pay nearly £18 to return a part they mucked up .Our garage will never se this company again never”

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Posted 6 years ago

“Didn’t receive battery had to phone said they will deliver Monday Terrible service”

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Posted 6 years ago

“I have ordered car battery .estimated delivery was on Friday. Today is Saturday evening and battery didn't come yet.If I knew that long take to order from u I would never ordered from u .”

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Posted 6 years ago

“PRESSED WRONG BUTTON! - Excellant service. MPT”

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Posted 6 years ago

“They sent the wrong wiper, and were then argumentative, unclear and unhelpful in helping me with the right one. In the end I simply asked to my money back & went to a competitor”

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Posted 6 years ago

“Still not received my parts ???”

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Posted 6 years ago

“Goods have still not been delivered - delivery day was thurs at latest this is now sat”

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Posted 6 years ago

“Hi When my battery turned up at the door I took the parcel in only to find that battery acid had leaked all over the containing bag and onto the cardboard of the box. Albeit dilute acid I still found it burnt my skin and created an immediate hazard I had to deal with. I put it to one side of the prch to return to work only to find my daughter threw her coat on the box when she came home from school, not knowing what it was. I subsequently put the box and battery into the back of my old landrover until I could come up with a solution. I rang you guys and you promised collection but I had no real safe way to seal the box up again which was also hassle. The courier never turned up when promised and I had to ring you again to order another courier. All the while this was happening I had a car still off the road and the worry of the battery leaking in the back. Your guy on the phone said UPS were the only carriers allowed to deliver hazardous items - yet the box is not marked as such and the UPS guys are chucking them around in their vans... not a great service and I'm still waiting for a refund... ijknight@live.com GU1 2HN”

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Posted 7 years ago

“orderd battery to be deliverd tuesday still hadent arrived thursday”

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Posted 7 years ago

PartsForAllCars.com is rated 4.7 based on 2,008 reviews