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PartsForAllCars.com Reviews

4.7 Rating 2,008 Reviews

92 %

of reviewers recommend PartsForAllCars.com

Company Reviews

4.7

Based on 2,008 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0333 009 0505

Location:

Knutsford Way, Sealand Road Ind Estate, Chester
Chester
CH1 4NS

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PartsForAllCars.com 5 star review on 1st June 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered some brembo front discs and pads, the discs it turns out where wrong. A very close fitment, but wrong. They fit on and seemed to line up but once i got going down the road it became clear they where grinding unable to refit the old discs and forced to get a grinder out and modify at the side of the road.”

Posted 1 year ago

“I typed my registration number in to find the right parts for my car. I trusted this to be true. Yet I got a phone call from my mechanic telling me every part was wrong ! Had to pay a huge bill. Never trust their website. Incorrect information. Terrible. The refund process seems to take too long so now I have useless parts I don’t need”

Posted 2 years ago

“Very poor customer service from Hayes. Middlesex. I was told they didn't deliver (but they do) I was told to go to click and collect as my order was ready and waiting only to arrive and find that my order is out on delivery. The man I spoke with on the phone obviously has problems that need addressing.”

Posted 2 years ago

“The parts recommended by the website where incorrect for my car. When speaking with a customer service representative was explained to me despite using my license place this was all my fault for purchasing the wrong part.”

Posted 2 years ago

“Initial help on phone brill. But then. Not only did you leave me with 2 dud batteries to dispose of. Which I did. But the refund was £10.00 short. And you inundated me with sale emails for things that I didn't need”

Posted 2 years ago

“Service was great. Now being bombarded with advert emails from them, even after I unsubscribed. Go to the store don't order on line!”

Posted 2 years ago

“have phoned many times, same stupid voice mail each time. same applies to emails i.e no reply!”

Posted 2 years ago

“I have sent 2 messages via your web site and have not been contacted regarding the observation of a leak / spillage from the battery asking what I am required to do regarding this Fred hatt phone 01983 400356”

Posted 2 years ago

“I ordered a more expensive fuel filter. On collection I was given the cheaper model but didn’t realise until I got home. Realising their mistake I called to ask for a refund. The difference was only £5 but it’s the principle. Staff didn’t have access to the online shop and so didn’t understand their mistake. They offered a refund but I had to travel all the way back to collect in person. I expect them to refund over the phone like any other normal business. I’ve kept the cheaper filter, I’m £5 out of pocket and will never shop with them again. Appalling customer service. AVOID!!”

Posted 2 years ago

“The Garage I used got the part £75 Cheaper so I took my purchase back for a refund”

Posted 2 years ago

“Prices are to expensive”

Posted 2 years ago

“The parts you sent me did not fit my car and then it was impossible to speak to anyone on the phone as all your calls are diverted to an automated message asking to call back later. I used to use Blackburn brakes a lot but now you have taken over their online orders I will find a better parts suppliers. Blackburn brakes used to be great and the prices were very good, now its a rip off and the service is poor”

Posted 2 years ago

“Parts turned up 6 days after ordering ordered on a wed turns up the following tues should have been 2-3 even tho there was local stock. customer services good a useless with anything after various emails. I generally order many parts a month from various suppliers and use sc motor factors once every now and then and every time its a disappoint with there service this will be the last time. My advice buy elsewhere”

Posted 2 years ago

“Did order a part 3 weeks ago- still didn’t get it. In my opinion this is enough... sorry...”

Posted 3 years ago

“hello i ordered left side mirror for Peugeot boxer from your company. but you sent me a right side mirror. I sent that mirror back to you, but the mirror I ordered has not arrived yet. I am not satisfied with this at all. I would be glad if you go to this problem as soon as possible”

Posted 3 years ago

“Have not received our order yet, have been waiting 7 days for it to arrive. Have tried to contact but no one answered on the first number, second number I rang wasn’t even for this company it was for a training company that has no connection to this company. I have since emailed twice aswell. Obviously if this issue is resolved and the item we have ordered arrives and works efficiently then I will change my review but for now I would not recommend.”

Posted 3 years ago

“Ordered a car battery from them by filling in their online required car details, they then sent me the wrong battery took 5 days of giving them the make of car my original battery dimensions and 3 photos only to asked for the same questions 3 times. They then said I had to send the battery back at my expense. Only when I complained that I could no not get anybody to dispatch the battery with did they come back to me and offer collection. by this time I had found a local dealer who exchanged it for me.”

Posted 3 years ago

“Sent me the wrong size springs for my calipers”

Posted 3 years ago

“Ordered on line realised had made a mistake emailed 5 minutes after order placed to cancel was informed could not cancel order once ordered part came cost me £5.50 to return and still waiting for refund would I use this firm again (never )”

Posted 3 years ago

“Asked for new battery for Peugeot 308 and got one half size of needed. No wonder half price.”

Posted 3 years ago

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PartsForAllCars.com is rated 4.7 based on 2,008 reviews