PartsForAllCars.com Reviews

Name: PartsForAllCars.com
Address: Knutsford Way, Sealand Road Ind Estate, Chester, Chester
Rating: 4.65

4.7 Rating 2,008 Reviews

92 %

of reviewers recommend PartsForAllCars.com

Company Reviews

Questions

Metrics

4.7

Based on 2,008 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0333 009 0505

Location:

Knutsford Way, Sealand Road Ind Estate, Chester
Chester
CH1 4NS

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PartsForAllCars.com 5 star review on 1st June 2021

Richard Parker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wrong part was sent although your computer says it is correct my mechanic disagrees. You have politely agreed to a re-fund for the part but not the postage. I am therefore disappointed.”

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Posted 2 years ago

“Paid for the next day delivery which did not happen it took 2 days!! Not impressed”

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Posted 2 years ago

“Had to go to 2 different shops for my items and got overcharged £10”

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Posted 2 years ago

“Online said discounted too £33 with vat in store was charged £37 ?”

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Posted 2 years ago

“Got parts wrong not good”

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Posted 2 years ago

“Wrong oil filter delivered for a second time. Correct oil, but made the job difficult as they were closed Saturday afternoon. Resulted in having to purchase the correct filter from Halfords.”

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Posted 2 years ago

“Smells good…but found all the identical parts cheaper at GSF who are part of same company, Disappointing.”

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Posted 2 years ago

“Send me wrong chemical.🙁”

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Posted 2 years ago

“Part missing then told you don’t do the part I paid for”

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Posted 3 years ago

“Product & price were ok however items were not ready for collection & the collection location did not let me know so I had a wasted visit.”

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Posted 3 years ago

“after checking part was right for my car ordered it stripped car down part didnt fit. put car back together web site was wrong part, got new part [try that} hard work doing it twice”

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Posted 3 years ago

“I don’t like the fact that you are directed here from there sister sight yet the prices are more expensive that is very annoying”

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Posted 3 years ago

“Iv preorder heater resistant for my audi a3 under reserve which held for me. It only took me 12mins to get to southport Once I was there guy said to me 5min ago hes just sold last heater resistant to guy who just order it while i was there waiting for my parts So if losted out on the parts and iv also wasted my time and fuel. So I didn't bother going back there again.”

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Posted 3 years ago

“I was trying to place a large order of parts but the website was very slow at responding, also not all the parts I required were available online and only available to collect, which meant I would need to make trips out to a motor factors, I would much prefer to have everything delivered to my door, also the only online payment type is PayPal which I don't use, so I placed my order (over£300) with Euro car parts instead”

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Posted 3 years ago

“Totally confused by website. Orddered two items by click collect, went to local store, said they didn’t recognise part number and don’t look at the website themselves!”

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Posted 3 years ago

“Still haven't received my order yet.”

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Posted 4 years ago

Hi. Thank you for your review. Really saddened to read you still hadn't received your order at time of posting your review. Please accept our highest apologies for this, and for any inconvenience this caused. I have checked tracking and can see your order was 'stuck in a loop' due to an error made with the address input on dispatch of your order. I can see on your order notes we made contact with you shortly after your review was posted, the address issue was corrected, and your order was finally delivered. Our Customer Support Team are always on hand to resolve any issues, so please get in touch should you experience any issues in the future. I would like to invite you back to shop with us again, so we can show you the top level of service that we can provide, so when you need your next item, please get in touch and we will be sure to look after you. Apologies again, and thank you for shopping with us :). PartsForAllCars.com Customer Support Team

Posted 4 years ago

“Wrong Delivery service. 😔”

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Posted 4 years ago

“Wiper blade incorrect as per my email”

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Posted 6 years ago

“I ordered some service car parts and it was delivered the next day which was great. Unfortunately I made a mistake of ordering for one spark plug instead of four. I went on their website to order for the other three plugs but the price has gone up from £18.96 to £22.75. All within 48 hours!!!! I called their customer service to enquire why the price of the plug has suddenly gone up by whooping 20% while their website is still claiming 50% discount. Instead of their staff to explain the reason to me, he became very rude and obnoxious. His attitude was that he does not care about their customer or their business which is a shame. This is because my belief is that we need to patronise small to medium business like theirs instead of giant like Amazon or Europarts. This is to enable their business to grow and encourage competition. Good business should not just be about selling goods; it should also include good customer service which is missing in their service. Due to this I do not think that I will buy from them again.”

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Posted 6 years ago

“The part was wrong , I have to bay £23 to Reuterned .”

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Posted 6 years ago

PartsForAllCars.com is rated 4.7 based on 2,008 reviews