PartsForAllCars.com Reviews

Name: PartsForAllCars.com
Address: Knutsford Way, Sealand Road Ind Estate, Chester, Chester
Rating: 4.65

4.7 Rating 2,008 Reviews

92 %

of reviewers recommend PartsForAllCars.com

Company Reviews

Questions

Metrics

4.7

Based on 2,008 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0333 009 0505

Location:

Knutsford Way, Sealand Road Ind Estate, Chester
Chester
CH1 4NS

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PartsForAllCars.com 5 star review on 1st June 2021

Richard Parker

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked a question on line twice but I received no reply. After waiting over a week I took a chance and ordered a car battery which arrived within 3 days. So far I have had no problems with it.”

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Posted 8 years ago

“Delivery came day early which was fine, we were not at home no problem as I had requested where to leave delivery, courier I assume didnt get this info as he went searching for a neighbour to leave it with. No great problem here but no point supplier asking the question then it being ignored.”

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Posted 8 years ago

“Slow service but kept me informed so no problem .Would use this company again”

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Posted 8 years ago

“PLEASED WITH THE DEAL”

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Posted 8 years ago

“Speedy service but packaging was a little poor”

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Posted 8 years ago

“I was impressed with the service from yourselves but the delivery part was a let down the delivery was 2 working days a total of 4 days late it arrived on the 5th. The outer box had been damaged and repackaged by dpd. Even after this I would try yourselves again as this may have been a one off.”

Helpful Report

Posted 8 years ago

Hi Micheal! Thanks for shopping with Autosessive, and for your feedback. I'm very sorry you have experienced delivery issues, and issues with the condition of the product you received. I have looked into this and it appears your order was misrouted to Southampton, which caused the big delay. DPD provide an unrivaled service, and we very rarely have any issues with the handling of our goods. However I will certainly raise this instance with them. Please speak to us when you need something else and we will upgrade you to express delivery for free, and you can see how good DPD are normally. Apologies for any inconvenience, and I hope you will come back and shop with us again. Thanks Kind regards Mark - Customer Support Manager

Posted 8 years ago

“The whipers I have ordered don't fit my car.”

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Posted 8 years ago

Hi Julien. Thanks for shopping with Autosessive, and for your feedback. Please accept my apologies for any issues you had with fitment. Our Autosessive Customer Support Team are always here to help with any issues our customers have with our products. You can talk to us on the phone, send us an email, request a call back, or even talk to us on our live chat service. Apologies once again, and I hope you will come back and shop with us again. Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Unfortunately some parts which I ordered were the wrong ones and had to order the correct one from another dealer.”

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Posted 8 years ago

“The delivery was quick and the overall price very good. However when I rang to ask a little more about the particular products they really couldn't help. I had to ring the manufacturer for information.”

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Posted 8 years ago

Hi Martin! Thanks for shopping with us and for your feedback. I'm very sorry you didn't get the information you needed from us. We take pride in having a fully trained Autosessive Customer Support Team, to ensure our customers get all the information they may need when shopping with us. If you could spare a couple of minutes, could I please ask you to get back in touch and we will give you the information you seek. I look forward to speaking with you. Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Poor packaging or handling, resulting in leakage”

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Posted 8 years ago

Hi Sean! Thanks for shopping with us and for your feedback. I'm very sorry you have experienced issues with your order. The Autosessive Customer Support Team are always here to help resolve any issues you experience with your order and keep any inconvenience to a minimum... you can talk to us on the phone, send us an email, request a call back, or even talk to us on our live chat service. If you would like to get in touch I am happy to replace your damaged goods free of charge. Apologies for any inconvenience, and I hope you will come back and shop with us again. Thanks Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Although delivery was efficient the product ordered Tetrosel aerosol stopped spraying after a few sqeezes.With all the preparations being under the car etc, this was very disappionting.Thank goodnessI had a tin of Hammerite no.1 rust beater and brushed this on in replacement. I know you can not always guarantee products but will be reluctant to purchase this product again.Yours truly”

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Posted 8 years ago

Hi Victor! Thanks for shopping with Autosessive and for your feedback. I'm very sorry you have experienced issues with the product you received. I have sent your feedback to the manufacturer to initiate a quality check. The Autosessive Customer Support Team are always here to help resolve any issues you experience with your order and keep any inconvenience to a minimum... you can talk to us on the phone, send us an email, request a call back, or even talk to us on our live chat service. If you would like to get in touch I am happy to replace your faulty goods free of charge. Apologies for any inconvenience, and I hope you will come back and shop with us again. Thanks Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Delivery times are wrong two days overdue now.”

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Posted 8 years ago

Hi Donald. Thank you for shopping with Autosessive, and for your feedback. The delivery estimate date quoted on your order was Fri 23/10/15, our carrier tracking tells us your order was delivered on time and was signed for by Jack on Fri 23/10/15 at 12:14. Please let us know if this is not the case and we will investigate further. Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Nice quick delivery of my items. However I ordered brake pads and discs for my Peugeot 307 the discs were fine but told by my garage they were wrong. They specified they were for my vehicle online. Over all I will use them again.”

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Posted 8 years ago

Hi Samantha! Thanks for shopping with us and for your feedback. I'm very sorry you have experienced issues with your order. I have had a look and there are a couple of different fitment options presented against your vehicle registration, for both the brake pads and brake discs. In this instance, if you are not sure which option you need, we always recommend to get in contact with us to confirm correct fitment, as we always like our customers to get the right part first time, and avoid any unnecessary inconvenience. The Autosessive Customer Support Team are always here to help with any fitment queries, you can talk to us on the phone, send us an email, request a call back, or even talk to us on our live chat service. If you would like to return the incorrect goods, please give us a call, and we will happily collect them free of charge. Apologies for any inconvenience, and I hope you will come back and shop with us again. Thanks Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Took a bit to long to deliver but still was a good service in general”

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Posted 8 years ago

Hi Graham! Thanks for shopping with us and for your feedback. We never like to hold up a project or a job to be done, so I have looked into your delivery experience... you placed your order on Monday 24/08, and it was delivered on Wednesday 26/08, so within 2 working days. Please let us know if this is any different so we can investigate further. For anything urgent, we do have an express delivery option available, choosing this will guarantee you taking delivery of your order within 1-2 working days (Where products are shown as in stock). We quote 2-4 working days when choosing standard delivery. Give us a call when you need something else, and we'll upgrade you to express delivery so you can see how quick we can be. Kind regards Mark - Customer Support Manager

Posted 8 years ago

“I bought a battery for my Jeep Cherokee Diesol Sport, which did not into place easily as it was supposed to. My husband had to shaffer off some of the solid base to get it to fit which was hard work and not something I wanted to happen. The website said that this was the battery for my car matching it to my reg. It works well but there was no mention that it would be difficul to fit. So beware!”

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Posted 8 years ago

Hi Francesca. Thanks for shopping with Autosessive, and your feedback. Please accept my apologies for any issues you had with fitment. The Autosessive Customer Support Team are always here to help with any issues our customers have with our products, so we ask to contact us so we can resolve any issues quickly, and avoid any unnecessary inconvenience to you. Apologies once again, and I hope you will come back and shop with us again. Kind regards Mark - Customer Support Manager

Posted 8 years ago

“Hard to say when I'm still awaiting the arrival of my items, received parts for another customer and now awaiting the exchange of items !”

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Posted 8 years ago

“The Box came with addicuit packing”

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Posted 9 years ago

“Unfortunately it had no effect on my car, no smoke on the 30 min brisk run for me.”

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Posted 9 years ago

PartsForAllCars.com is rated 4.7 based on 2,008 reviews