Party Ark Reviews

4.82 Rating 203 Reviews
97 %
of reviewers recommend Party Ark
Merchant Metrics
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Party Ark Reviews
Visit Website

Phone:

01388 767 877

Email:

customer.service@partyark.co.uk

Location:

Unit 9c Beechburn Industrial Estate,
Prospect Road
Crook

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Paid for first class delivery only to be told the driver could nit gain access to my property! No card was left no nothing and my partner was in all day! Turned up late and useless for my party
Posted 1 year ago
Hi Faye,

I'm very sorry to hear that your order did not arrive in time for your party. We do treat issues like this very seriously so I have contacted our courier and raised this issue with them, and please accept my sincere appologies for this happening. This is not the service we strive for, or what we expect to happen. Although I have just contacted you regarding this issue, if you do need any further help feel free to contact me anytime on 01388767877.

Kind Regards,

Karl
Posted 1 year ago
I emailed for a return number and never had a reply.
Posted 1 year ago
Hello Sarah,

I'm very sorry to hear that you did not receive the email with your returns number. I have sent you an email and a voicemail today explaining the situation. If you have any futher queries please feel free to contact me by email or telephone.

Kind Regards,

Karl
Posted 1 year ago
I ordered everything for my son’s party and paid for the next day delivery by noon. The parcel did not arrive by noon and I tried to arrange for the parcel to be delivered later that day (with the devilery company and Part Ark), but it was not possible. When we were out to pick up our children from school, we were left a note that we have to pick up the package at a depo 30 min walking distance. When I contacted the company and ask for help as we need supplies ASAP they said that they can rerfund me for the order when it is returned to them and this is all they can do.
Posted 1 year ago
Party Ark is rated 4.82 based on 203 reviews