Pasta Evangelists Reviews

Name: Pasta Evangelists
Rating: 4.23

4.2 Rating 339 Reviews

81 %

of reviewers recommend Pasta Evangelists

Company Reviews

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Metrics

4.2

Based on 339 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 83%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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07424304486

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Pasta Evangelists 1 star review on 26th April 2025

Marie

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Do not order on Pasta Evangelists website, 2 hours waiting for my order while the website advertises 15 to 20 minutes delivery. After 1 hour I call to check up on my order, I am told that it should arrive in 15 minutes, 40 minutes later still nothing arrived with the delivery time estimated at 2 hours after order. I call again to check on my order, and I am told that the driver never picked up the order and ended his shift so my order was cancelled all while the website tracking was still showing a later estimated delivery time. As an apology I was suggested to cancel my order (how convenient) and get refunded or book another driver... I chose to cancel. This is unacceptable after 2 hours waiting for delivery. The website is clearly doing false advertising and not delivering on the supposedly services it offers, this is a violation of the Consumer Protection from Unfair Trading Regulations! RUN!!!”

Helpful Report

Posted 3 years ago

“Delivered wrong food - 3rd time this has happened. Customer service couldn’t care less Avoid”

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Posted 4 years ago

“Failed to cancel my account when I processed online, and then delivered a huge amount of pasta I didn’t request while I was away on holiday. Really bad customer service when I tried to follow up, would really not recommend this company at all.”

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Posted 4 years ago

“the food is good but the service appalling plus not clear what to order to get free delivery! 2 portions but from different recipes?!? still not clear plus delivery not always guaranteed, it is supposed to arrive any time up to 6 oclock but you can get a call just before 6 saying it is not going to happen and asking you if it is ok to have it in 2 days time!!! what a joke!!!”

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Posted 4 years ago

“Tasty food, easy to follow cooking instructions and prompt answers to my queries. Would buy again but wait for an offer because full price is not affordable.”

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Posted 4 years ago

“Quick response to my enquiry. Devoted customer service to fixing / mending for delivery issues (received 1 wrong item out of 2 in from my order). Charlotte's explanation on the credit process was very clear.”

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Posted 4 years ago

“Delicious and tasty. Really enjoyed it, so simple, quick and easy to prepare. It arrived in a very well packaged box which protected the freshness.”

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Posted 4 years ago

“Very bland Had no ingredients that had stated on menu”

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Posted 4 years ago

“I received a sign-up promotion of £10 off my first three orders with 2 free cocktails included in the first order. It arrived in a well packaged box with all items in wonderful condition. The food was really good quality and definitely value for money.”

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Posted 4 years ago

“Tasty food that’s super quick and easy to cook, delivered with an ice pack to stay fresh and can be left outside your door if you’re not in (plus you get updates to tell you when it’s on its way which is helpful). Super friendly customer service too; thanks Four and Kolleen for your help!”

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Posted 4 years ago

“The food is spectacular, it is well worth every penny. I have contacted via email to add items I forgot to the order and the service was absolutely super!”

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Posted 4 years ago

“Have ordered in the last and been very happy, but very disappointed this time. One dish was good and the other not so much. Apparently they had run out of tiramisu too and I was given profiteroles. Definitely not worth the money. Perhaps I just made the wrong choices?”

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Posted 4 years ago

“First of all, I was impressed by the box was delivered as in fridge. Clear instructions and easy (and short time) cooking. Both #vegan and #carbonara are delicious. Impressive!”

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Posted 4 years ago

“Excellent customer service, good price and good delivery. Extremely prompt in replying to a missing item. Mae was very helpful”

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Posted 4 years ago

“Excellent customer service, good price and good delivery. Extremely prompt in replying to any queries/issues and resolved them at hand. Anton was very helpful.”

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Posted 4 years ago

“Quality has just gone downhill, of both food and service. They invented a pathetic excuse for sending me poor substitutes to what I had ordered (they could find fresh ingredients for a mushroom lasagna so sent me mushroom pappardelle - what did they not find, milk?) The tiramisu was really disappointed, stodgy, second to supermarket ones! Salad was pretty much a few unwashed raw ingredients tossed in a bag and overpriced. Don't bother!”

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Posted 4 years ago

“Absolutely excellent dishes Customer service very helpful”

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Posted 4 years ago

“Customer service and products are 5star”

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Posted 4 years ago

“First time order was amazing but quickly went downhill with the following orders. Sizes of portions kept on shrinking, food was either tasteless or extremely salty and very cold. Made a complain they said they would give me a refund never heard back from them. You lost a customer!”

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Posted 4 years ago

“Customer service is A+ and the food is to die for!”

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Posted 5 years ago

Pasta Evangelists is rated 4.2 based on 339 reviews