“Adam has worked a lot on getting me set up with your company. He sent me samples so I could pick which cath worked best for me, he quickly answered all my questions either thru calls or texts. He also has got everything I needed from my Dr. making the transfer to your company easy for me. I feel I can reach out to him at anytime if I need help. That's personal service I never recieved from my previous supplier. I appreciate him very much!”
“Aaron and Bess are always helpful and Bess has gone out of her way to get me the catheters I need. My supplies arrive on time every three months without fail. I feel very confident in Patient Care Medical and the product they offer.”
“Diana Watson is amazing! She dealt with many big headaches from getting my discharge paperwork from home health, the orders from my physicians office, insurance coverage, etc. I never doubted her ability to handle it all bc of her professionalism. She also made sure to send me lots of supplies to make sure I was happy with everything before she confirmed what to order. She has been so kind and helpful, I wish everyone in healthcare was as amazing as her! Thank you Diana!”
“Diana was very helpful guiding me to the right choices for my particular condition. She communicated well and frequently. A behavior my last provider lacked. My requests were met with prompt replies and quick actions. I look forward to a long and mutually beneficial relationship with Patient Care Medical with Diana as my representative.”
“Bess has raised the bar in Customer Service! While shopping for a catheter supplier, I contacted her quite at random. I found her to be polite, professional and knowledgeable then, and I still do now. She has been more than willing to "go the extra mile" to find the most suitable and economical item for me. And Bess did this as an advisor rather than a typical salesperson! She quickly gained my trust and respect for her and your Company. Kudos!”
