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Paul Stride Reviews

4.9 Rating 157 Reviews
97 %
of reviewers recommend Paul Stride
4.9
Based on 157 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Paul Stride Reviews
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Phone:

1904674800

Email:

sales@paulstride.co.uk

Location:

20, Kathryn Avenue, York
Huntington
YO32 9JS

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Paul Stride 5 star review on 9th May 2023
Elisha Welford
Paul Stride 5 star review on 20th March 2023
Roslyn Colebourne
Paul Stride 5 star review on 20th March 2023
Roslyn Colebourne
Anonymous
Anonymous  // 01/01/2019
Absolutely lovely pram! I was looking for what seemed forever for a decent compact stroller and stumbled across the website! Easy to order and super quick delivery!!
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Posted 2 years ago
Hi Holly, Many thanks for taking the time to review both our service and also the buggy ordered it is very much appreciated. Many thanks again, Paul Stride Team.
Posted 2 years ago
Great customer service and speedy delivery. Item was well packaged. Would recommend and use again. Thank you.
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Posted 2 years ago
Many thanks for taking the time to review both the product and our service both are very much appreciated. Paul Stride
Posted 2 years ago
Quick delivery, lovely product! Will definitely order from the site again.
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Posted 2 years ago
Brilliant service by a lovely lady
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Posted 2 years ago
Absolutely fantastic customer service. Dropped them an email regarding the purchase of two seats, Kevin emailed back the very same day and sent me a voucher for some money off for buying two. Ordered seats that night, dispatched the following day and received on the Friday. Credit where credit is due for smaller independent businesses. Thank you!!
Paul Stride 5 star review on 20th March 2023
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Posted 2 years ago
My order arrived quickly. But Id ordered the wrong part. Paul Stride identified the correct part and arranged an exchange without quibble and vrty efficiently. No hesitation in recommending the company.
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Posted 2 years ago
Extremely impressed with how quick delivery was and communication through out, would definitely recommend.
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Posted 2 years ago
What a small world, bought my own baby equipment from Paul Stride in Acomb when my husband worked there some thirty years ago, needed a car seat for my grandaughter recently and my daughter suggested I used the company she got hers from in York, was pleasantly surprised to see it was Paul Stride! Same fantastic service as thirty years ago. Thank you so much 😊
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Posted 2 years ago
Speedy delivery, no fuss.
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Posted 2 years ago
Hice un pedido en España y fue perfecto todo. Muy rápidos y el producto excelente. Tuve que pagar el costoso envío y las aduanas pero merece la pena. Una buena tienda. Esta bolso en España está agotado desde hace mucho tiempo y en Reino Unido aun le venden, por eso elegí Paul Stride.
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Posted 2 years ago
Amazing service, I needed two booster seats urgently due to a last minute car change and they arrived by 10 am the next day. The staff member I spoke to went out of their way to get them despatched that day and they arrived well packaged.
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Posted 2 years ago
super fast delivery and always a 5* service.
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Posted 2 years ago
Good Afternoon, Many thanks for your kind review and for your custom both are very much appreciated. Many thanks again Paul Stride Team.
Posted 2 years ago
Overall a great experience! The team at Paul Stride were brilliant, there was a slight delay on delivery due to suppliers, which was out of the teams hands, however, they kept us updated every step of the way. It was very reassuring to know they hadn’t forgotten about it
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Posted 2 years ago
Good Afternoon Stephen, Many thanks for taking the time to review both our service and also your purchase, both are very much appreciated. I hope you enjoy using the pushchair. Many thanks again, Paul Stride Team.
Posted 2 years ago
Arrived quickly and well packaged.
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Posted 2 years ago
Many thanks Maria for taking the time to review our service it is very much appreciated. Thanks again Paul Stride Team.
Posted 2 years ago
Incredibly impressed with the service. We needed a travel bag for our car seat and found the perfect one online here. Our item was delivered incredibly quickly and we're very happy with our purchase.
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Posted 2 years ago
Good Afternoon Dan, I am pleased your purchase fitted the bill. Many thanks for your custom and for taking the time to review our service it is much appreciated. Thanks again, Paul Stride Team.
Posted 2 years ago
Had never heard of this company until I found a reference to them from Britax Romer's website whilst looking for a car seat. They are listed as a reseller for Britax Romer and I took the chance to order from them and I wasn't disappointed. Delivery was quick and as scheduled, and I am happy with the service. Would patronise again.
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Posted 2 years ago
We appreciate you taking the time to leave us a review, and glad that we were able to help and fulfil your requirements after you had been on the Britax website. We have been a retailer of Britax products for a long time, so it is great to hear that everything has worked well for you. Thank you! Regards, The Paul Stride Team
Posted 2 years ago
Very friendly and quick service
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Posted 2 years ago
We appreciate you taking the time to leave us a review - thank you! Regards, The Paul Stride Team
Posted 2 years ago
The service I received was excellent, we bought a Cybex Gazelle from Paul Stride and after using some of the terrible (e-commerce) competitors finding Paul Stride was a god send. Real company with a base always wins. A+++
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Posted 2 years ago
Good Afternoon Chris, Many thanks for your super review it is very much appreciated by all of us here. I am pleased we were able to help on this occassion and hope you enjoy using the Gazelle pushchair. Many thanks again, Kevin - Paul Stride York.
Posted 2 years ago
Perfect in every way. Amazing service, best price
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Posted 2 years ago
Good Afternoon Brian, Many thanks for your order and for taking the time to review our service it is very much appreciated. Many thanks again, All at Paul Stride.
Posted 2 years ago
Great quick and easy service with fast delivery despite festive holidays
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Posted 2 years ago
Thank you for taking the time to leave us a review Kirsty! We are pleased to hear that you had a quick delivery time and that you were happy with our service! If you need anything in the future please do not hesitate to get back in touch! Thanks, The Paul Stride Team
Posted 2 years ago
Paul Stride is rated 4.9 based on 157 reviews